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05 Jun 2014 | #1 |
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Keyboard and Mouse Sometimes Inactive at startup
Hi all! In searching for solutions, I came upon this site and think it's just great. After reading some of the posts, I have to be a member immediately.
I have been experiencing problems recently with my pc. For clarity, I will list them:
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06 Jun 2014 | #2 |
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Hi Welcome to Seven Forums ... Look in your Bios Settings for an BIOS option auto power on after unexpected loss of power ... Should be in Power Options .. Looks like your Battery could need replaced ... There could be many other faults you have .. But lets see how that goes first ...
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06 Jun 2014 | #3 |
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Thanks much for your response. I checked and it says "enabled". What next?
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06 Jun 2014 | #4 |
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Disable it that should resolve that issue .. Report back then how your USB Ports are working ..
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06 Jun 2014 | #5 |
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Your clock going back to 2002 when the power is unplugged is usually a sign of the CMOS battery being bad. It's usually just a small watch battery on the motherboard and you can get them just about anywhere. As for the KB and Mouse, when the bios reverts back to default the legacy support for USB could be getting set to disable.
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09 Jun 2014 | #6 |
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Additional info:
During one of my many tries this morning, a screen came up showing specs for my computer but with the keyboard and mouse inactive during that time (and this was shown only for a split second) I used my camera to snap what was on the screen. I notice that a line at the bottom says about "Unknown BIOS error" etc. I am going to watch for this again and capture more of what is at the bottom of the screen. In the meantime I've attached what I was able to capture. |
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09 Jun 2014 | #7 |
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See if you can Post a screenshot of the Error .. The Link below will help you achieve this ..
Screenshots and Files - Upload and Post in Seven Forums |
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09 Jun 2014 | #8 |
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Sorry, I uploaded a file with the last correspondence - don't know what happened to it but I'll try again. Please remember also, that the message came up while the keyboard and mouse are inactive, so what I captured was with a camera. I am also going to send my BIOS power setting.
![]() ![]() Thank you Shawn, I'm sure this step by step should work now. |
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09 Jun 2014 | #9 |
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No problem what is the Error Code i can not see it proper ?
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11 Jun 2014 | #10 |
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Sorry it took so long but I just got the opportunity to see that the error code is 0012. Two lines of additional information is below that but I couldn't catch it quickly enough. Will try and get that soon.
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