New
#1
SD card slot not working.
This is a used Toshiba laptop I got a month ago. The previous owner said he never used the SD card slot. I know why, because it's not working. When I slide any SD card in, the light comes on for 1 second and then comes off. The card is not recognized. Needless to say, I know the cards are good because they work everywhere else, including a USB card reader I have.
I checked Device manager and I don't see a problem. I believe the SD card reader is the "USB Mass Storage Device"?
I ran troubleshooting and it found that there is a problem with PnP devices and an "unknown device doesn't have a driver". It didn't find a solution or the driver.
I went to the Toshiba site and downloaded a couple of card reader driver versions.
Can someone please tell me the sequence, I uninstall, reboot, install new driver?
Thanks!