how do I recover data from a non responsive hard drive?

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  1. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #11

    Canuck unless you can hook up the hard drive with a 12 volts supply you won't get the drive to work if it is a spinner.

    The bootable Linux / Ubuntu way is the way to go though if you have tried the Ubuntu already then I am out of ideas as with it you can use the PW from a stick.
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  2. Posts : 74
    Windows 7 Home Premium 32 bit
    Thread Starter
       #12

    ICit2lol said:
    Canuck unless you can hook up the hard drive with a 12 volts supply you won't get the drive to work if it is a spinner.

    The bootable Linux / Ubuntu way is the way to go though if you have tried the Ubuntu already then I am out of ideas as with it you can use the PW from a stick.
    yeah, I have power to it... like I said in my last post, I just have NO idea how to use Ubuntu or booting up from a usb stick...

    If I can't get easy instructions on that, I may have to pay the $75 for someone to do it for me. Oh the horrors... :)
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  3. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #13

    Canuck67 said:
    ].......yeah, I have power to it... like I said in my last post, I just have NO idea how to use Ubuntu or booting up from a usb stick...
    Do you know how to enter into onetime boot menu for your ASUS P5E motherboard to be able to boot from USB?

    I think it is F8 Key. Usually it is shown at the bottom of first BIOS screen but you must be quick enough to read it. If you can't catch it, reboot and try to catch it. Your motherboard manual also may indicate the Key.

    As soon as BIOS run starts hit F8 or any other key indicated in the BIOS Screen and see whether you can enter the boot menu.

    Once you confirm that you can enter into onetime boot menu, I can give you the necessary instructions to create a bootable Partition Wizard pendrive for you to run it and later if necessary to create a live Linux pendrive.
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  4. Posts : 74
    Windows 7 Home Premium 32 bit
    Thread Starter
       #14

    yes. I've used the F8 key once before... someone told me to go in there and select the Last Known Good Configuration.... it didn't work.
    but I do know what you are talking about.
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  5. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #15

    OMG! :) That is after the boot process when Windows start loading. When you do that you will get into Windows Advanced Menu.

    Here you should start hitting F8 once, as soon as BIOS boot starts and it should indicate various boot options like booting from USB, CDROM drive etc., - different boot devices. Can you see the first screen as BIOS starts?
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  6. Posts : 74
    Windows 7 Home Premium 32 bit
    Thread Starter
       #16

    jumanji said:
    Here you should start hitting F8 once, as soon as BIOS boot starts and it should indicate various boot options like booting from USB, CDROM drive etc., - different boot devices. Can you see the first screen as BIOS starts?
    yep... I kind of remember seeing that. So how do I make a usb version and how do I use it?
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  7. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #17

    First you should confirm that you can get into Onetime boot Menu and tell what all boot devices you see. Then comes the rest.

    Now I think its time for you to retire. Retire. I shall see you your tom after about eight hours perhaps.
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  8. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #18


    Sorry late reply but as Jumanji says you just beed to get into the BIOS now Iam not sure if it is the F8 key my Asus boards have usually been the F2 key oryou could try the DEL key. According to the manual it is the DEL key
    Motherboards - P5E - ASUS

    Set that BIOS to boot from optical and push in the Ubuntu disk or if youare using a stick BIOS to USB and insert the stick.
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  9. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #19

    Thanks ICit2 for coming in. DEL key gets you into BIOS set up menu. (At the moment I don't want the OP to get into BIOS setup menu > Boot Priority and meddle with it.:))

    Do you know which key brings the onetime boot menu on P5E?

    alphanumeric in this post Why Del Key? BIOS Boot Menu (This takes you to that post)
    has mentioned F8. Also Why Del Key? BIOS Boot Menu (This takes you to another post in the same thread)

    I wanted the OP to read the first BIOS screen where at the bottom the relevant keys are normally mentioned. He hasn't done it yet. I allowed him to sleep and then come back.

    Let us see what he does when he wakes up.
    Last edited by jumanji; 17 Jun 2014 at 03:35.
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  10. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #20

    Hi Canuk67,

    when you wake up have a look at the screenshot below.

    This is the first screen that appears as soon as I power on the PC.

    At the bottom of the screen it lists various keys DEL BIOS Setup/Q Flash........F12 - Boot Menu. .....
    For my Gigabyte MB, I hit F12 at that very moment ( this screen lasts just for a second) to enter the one time boot menu.

    For your ASUS P5E it may be some other key.( F8 as I gathered from alphanumeric's post elsewhere, check it out)

    If you miss that point, allow the computer to boot into Windows and then reboot. Get to know that key. It may take two or three boots for you to watch it out.

    Once you know the key,hit that key at that very moment it is seen to enter the boot menu.

    how do I recover data from a non responsive hard drive?-100_39331.jpg
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