how do I recover data from a non responsive hard drive?

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  1. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #41

    jumanji said:
    yep, Shift+F8. My bugle call to you to watch and catch worked .Thanks for sparing my knuckles :). Edited.
    I'm sure Canuck knew what you meant, I only posted that in case a visitor looked that through the thread at some future date and time.

    Bill
    .
      My Computer


  2. Posts : 74
    Windows 7 Home Premium 32 bit
    Thread Starter
       #42

    I had to boot with the pen drive.

    Here's the screen shot.
    Attached Thumbnails Attached Thumbnails how do I recover data from a non responsive hard drive?-pw1a.jpg  
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  3. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #43

    jumanji said:
    .....
    But if it succeeds showing all the partitions after we go through a quick/deep scan and rebuild MBR exercise we may restore it to its original condition as before to access the data as usual. If it proves not possible, we have to resort to data recovery options. At the moment we really do not know what is the cause so we are only trying a known technique that has been successful in many cases and also not successful in many cases. We are still probing.
    I'm using jumanji instructions so we're all on the same page. If this recovers the partition(s), it is the best scenario.

    click on Partition Recovery and do a quick scan, then post a screen shot.

    I think you've done this before so I'll keep the instructions short. (or maybe that was another thread)
    You still want to take it step by step though.

    Bill
      My Computer


  4. Posts : 74
    Windows 7 Home Premium 32 bit
    Thread Starter
       #44

    okay... here's the screenshot after the scan.

    keep in mind that it takes 45 minutes to reboot while the dead drive is installed. So hopefully not too many more reboots
    Attached Thumbnails Attached Thumbnails how do I recover data from a non responsive hard drive?-pw2a.jpg  
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  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #45

    That looks like the main window to me.
    I would expect the scan to return something like the image in this PW page:
    How to perform lost partition recovery and deleted partition recovery under Windows? Partition Recovery Help.

    Did you do a quick scan or a full scan?

    If you haven't yet scanned - follow the directions in the Minitool PW link above
    Full disk, quick scan

    Maybe you just grabbed the wrong image?
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  6. Posts : 74
    Windows 7 Home Premium 32 bit
    Thread Starter
       #46

    I clicked Partition Recovery, and got the first image from your link. Choose Full Disk, then Quick Scan. Then clicked on all of the partitions that I wanted scanned... hit Finish, and then it did it's thing for a short while and then gave me the screen you see in my last post.
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  7. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #47

    Just to be sure I understand.

    You ran the quick scan
    It returned a screen like this:



    and you selected the parts on that screen?

    or are you saying that you selected the parts on this screen

      My Computer


  8. Posts : 74
    Windows 7 Home Premium 32 bit
    Thread Starter
       #48

    it was after the second image (scanning range settings) and was like the first image... but it listed all of the different partitions on the dead drive, asking me what I wanted scanned.
    So I ticked the boxes on all of them, and hit finish.

    I never got a screen with the information shown in your image one. After it scanned for awhile (maybe a minute? not long...) it gave me the main screen that I posted a screen cap of.
      My Computer


  9. Posts : 74
    Windows 7 Home Premium 32 bit
    Thread Starter
       #49

    I guess I must have done something wrong. I'll re boot again and try another quick scan.

    see you in 45 minutes or so...
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  10. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #50

    Ok, thanks

    Please run the Partition Recovery wizard again,
    select disk 2 - that's the faulty disk correct?
    ------- press the next button
    select Full disk
    ------- press the next button
    select Quick scan
    ------- press the next button

    it should start scanning.

    It sounds as though you selected the parts in range, but I'm not clear on what actually ended up in the field. It might have only been the last part you selected.

    IT's important to specify Full disk, even if you only want certain parts.

    When it's done scanning BEFORE you hit finish, please post a screen shot - it should be the Choose Search Partitions similar to the first image in post #47 This screen shows the addressing information.

    It would be easier for me if you posted a screen cap for each step and wait for me to review before continuing to the next step.
      My Computer


 
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