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Windows 7: Some keys on keyboard don't work

18 Jun 2014   #1

windows 7 home premium 64bit
Some keys on keyboard don't work

My laptop is a 3 year old HP Probook 4520s. For about one year the "Fn" key hasn't been working and just yesterday the keys "Q A Z CAPS LOCK TAB 1 ESC" stopped working for no reason. I'v tried re-installing the driver but still nothing. any idea how to fix this?

My System SpecsSystem Spec
21 Jun 2014   #2

Windows 7 ultimate 64-bit

It sounds to me like its the keyboard itself. Depending on how old the computer is; certain letters could just be wearing out which means the keyboard most likely needs replacement.
My System SpecsSystem Spec
22 Jun 2014   #3

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Quote   Quote: Originally Posted by matts6887 View Post
It sounds to me like its the keyboard itself. Depending on how old the computer is; certain letters could just be wearing out which means the keyboard most likely needs replacement.
I tend to agree with Matt keyboard or rather the key pads are made in different formats but are usually two small pads of rubberized material that will conduct electricity. A lot of use will eventually wear these to the point where they will not conduct or they have been damaged by direct violence (intended or not) or something being spilt on them.

Anyway this is what you want if you go the path of replacing it - as long as you can get one.
HP Support document - HP Support Center

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Some keys on keyboard don't work-keypad-contacts.png  
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 Some keys on keyboard don't work

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