Help please! W7 DVD Player Won't open

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  1. Posts : 13
    32 bit Windows 7
       #1

    Help please! W7 DVD Player Won't open


    This problem happened twice. First is that, this happened to be like this, it does not open but a yellow light does shows up. I click a small circle on it and it does opened.

    But now, it's light does not shows up, and again it WON'T OPEN up. I tried the same thing, I click the small circle on it but still it diddn't solve the problem. What should I do?
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Watashi mate some system specs please cannot help if we do not know what we are dealing with.
    System Info - See Your System Specs
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  3. Posts : 1,992
    10 Pro x64
       #3

    sounds like is is trying to physically open it and its motor is shot or stuck you need to stick a paperclip into the hole like shown in the pic below. turn the computer off first.
    Attached Thumbnails Attached Thumbnails Help please! W7 DVD Player Won't open-how-open-stuck-cd-dvd-drive-2.jpg   Help please! W7 DVD Player Won't open-open_dvd_cd.jpg  
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  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    That is a good tip form RCV but mate they are so cheap why don't you just replace it because I can assure you if you open it up unless you are some sort of genius you will not be able to repair it.

    PS On second thoughts you do mean the hardware and not the program!! If you want anymore help mate those system specs please!
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  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Are you trying to open the device using Windows 7 or are you trying to open the device by using the button on the device?
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    Layback Bear said:
    Are you trying to open the device using Windows 7 or are you trying to open the device by using the button on the device?
    Hmm Layback mate it would be nice to know if it is the hardware or the program as the query is a little ambiguous really. Some systems specs would be the thing I would like to see.
    I am just wondering that because the OP says W7 DVD player and that could mean either??
      My Computer


  7. Posts : 1,992
    10 Pro x64
       #7

    sounds to me like hardware since the way the lights he/she are talking about are responding.
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  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    I don't know about you folks but I don't know how to work with could be and sounds like.
    System spec is a great idea.
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    Layback Bear said:
    I don't know about you folks but I don't know how to work with could be and sounds like.
    System spec is a great idea.
    Yes mate as I asked back in post #6 and the lack of response is holding up the proceedings.
      My Computer


  10. Posts : 13
    32 bit Windows 7
    Thread Starter
       #10

    Sorry guys I'm a bit new in here. I would try as what u said. Thanks btw
      My Computer


 
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