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Windows 7: Western Digital Black WD1002FAEX Health bad

21 Jul 2014   #1

Windows 7
Western Digital Black WD1002FAEX Health bad


Yesterday I was using Defraggler from piriform to do a defrag, and I suddenly got a Disk Health: bad, and checked SMART, and all was 0, all SMART attributes was with error and bad, temperature was 0 (of course incorrect) a new disk with about 1 year and half, then I canceled the defrag and only have done a chkdsk (just chkdsk) on restart, then it took too much time, but at this time when I opened Defraggler, and I checked the Disk Health: good, also all SMART attributes was right.

It was a bug?

I think so because I was running Norton 360 Scheduled malware search and Defraggler simultaneously.

Then I put the WD diagnostic tool running, and done a quick test and extended test and I got all tests OK and passed.

Well, I let you 7 screenshots and please analyze this and say me if all is ok, and if all SMART attributes are there and OK or is someone attribute missing, or I should take it to warranty.



WD Diagnost tool:

HD Sentinel:

Thank you.

My System SpecsSystem Spec
21 Jul 2014   #2
Lady Fitzgerald

Win 7 Ultimate 64 bit

While Defraggler worked great in XP and was superior to XP's native defragger, I've found that it doesn't play well with Win 7 and caused far more problems than it corrected. It also was as slow as a dead turtle with four broken legs. Win 7's native defragger works much, much better than Defraggler and it's all I use now. I have it set on my computer to automatically defrag my HDDs (SSDs should never be defragged) every Wednesday during the wee hours (when I'm normally sawing logs). I check to see how fragmented my drives are every once in a blue moon and they are almost always at 0% (once in a while one of them may get up to a whopping 1%).

To get to Win 7's defragger, just hit the Windows key and type "defrag" (without the quotes).
My System SpecsSystem Spec
22 Jul 2014   #3

Windows 7 Pro x64 Windows 10 Pro x64

Also check it with CrystalDisk

CrystalDiskInfo - Software - Crystal Dew World
My System SpecsSystem Spec


 Western Digital Black WD1002FAEX Health bad

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