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#1
WL Mail printing cut off with high DPI settings
Greetings,
One of my clients is legally blind, so he needs an extremely high DPI in order to use his machine. However, When DPI under screen resolution is raised to 255%, the right two inches or so on every page is cut off only in Windows Live Mail.
Steps I've taken:
- Printing from different programs - normal.
- Printing from IE (which defines WL Mail margins and other settings) - normal.
- Different machine with same printer - prints normally.
- Different machine, same printer, change DPI to 255% - Windows Live cuts off page.
- Different machine, different printer - prints normally.
- Different machine, different printer, change DPI to 255% - Windows Live cuts off page.
The main problems I have are: one, I don't want to have him change programs since he's legally blind, and two, we can't decrease his DPI for the same reason.
Is there some underlying cause to this, and something that can be rectified without causing a major change for my client?
Thanks,
Redmage