Access denied on dvd drive

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  1. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #11

    Do you or have you ever used products by IObit?
    That includes Advanced System Care.

    A long shot; but try playing a little Pavarotti and see if that fixes it.
      My Computer


  2. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #12

    YES - installed it last week.

    You think that is the problem?

    The reason I ask is because I also installed it on my laptop and have no problems with dvd drive working properly.
      My Computer


  3. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #13

    I think I made a mistake - the program I installed is -- Advanced Uninstaller PRO | A Swiss Army Knife for PC Users

    This isn't related to Iobit, is it?
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #14

    Well my mistake at post #4 I read that as solved but apparently not but looks like itcan be handled without any input from me.
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  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #15

    Windows 7 does not want such programs or need such programs.
    It could very easy be your problem.
    I would not have such programs on my computers.

    The big problem is once you remove the program you really don't know if it fixes the problems it has created.

    I'm thinking that IObit is spreading out with their Advance programs under another name. I can't prove it but it does have a smell about it.
      My Computer


  6. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #16

    I only use the uninstall and remove temp files feature, but as I said, it had no effect on my laptop dvd drive.

    Thanks again, Jack, for all your help.
      My Computer


  7. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #17

    This is a scan I ran just now- nothing involves anything in Registry.
    Attached Thumbnails Attached Thumbnails Access denied on dvd drive-health-check-pic-1.jpg   Access denied on dvd drive-health-check-pic-2.jpg  
      My Computer


  8. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #18

    Found the answer.

    I turned off WMC and WMP and rebooted and turned back on and rebooted again, and the drive now works properly.

    Have no idea why, but happy about it.:)
      My Computer


 
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