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#1
Bad ram and a story of RMA
I bought 8 sticks of ram G.Skell because of the recommendations of it being good.
After many hours of testing I found two bad sticks. I do understand that things like this can happen.
I packaged them with more caution than needed and set them to G.Skell and this is the email they sent me.
That is 400% B/S. Even with a magnifying glass I saw no damage. Yes I used a magnifying glass to look for problems when I was going through many hours of MemTest86+ and it's the only way I can see the information on each stick.
Date: Monday, July 28, 2014 6:05 PM
From: G.Skill USA RMA Dept. <rma@gskillusa.com> Add to Addresses Block Sender
To: bottomfeeder@windstream.net <bottomfeeder@windstream.net> Add to Addresses
Subject: G.Skill RMA# UR2141720
Size: 6 KB
Dear Customer:
We recently received your replacement package and after thoroughly inspecting the modules you sent in, it seems as if one of the sticks was dropped and chipped. Under our warranty, we can replace anything that is not considered physically damaged. Due to your stick being physically damaged, the warranty for that stick has been voided.
Thank you,
G.Skill USA RMA Department
I will just go to another brand of ram. Before using G.Skill I always use Kingston with no problems. I will just go back to Kingston.
When I get the money to replace all the G.Skill (6 sticks) I will send them back and their will be no doubt that those 6 sticks are damaged.