New
#1
Seagate 2TB external drive - cannot find any partitions
I have been using a Seagate Expansion 2TB external drive plugged into my ASUS RT-N56U router streaming movies to my WD TV Live. Recently movie streaming stopped working. I tried connecting the drive to my laptop and recorded what happened below.
- Plugged power cable into Seagate 2TB drive. After about 10s plugged USB cable into Windows 7 laptop.
- Could not see the drive in File Manager, Device Manager or Disk Management.
- After a while the system hung however this was resolved by unplugging the power cable from the Seagate 2TB drive.
- With the USB cable still connected to the laptop, I plugged in the power cable back into the Seagate 2TB drive.
- This time I could see the drive in File Manager, Device Manager or Disk Management.
- Windows popped up a window and asked me if I wanted to fix the drive which I selected "Scan & fix" and the scan completed in about 10mins but nothing was reported.
- In File Manager I could see the first level directory structure but no other sub directories or files could be found.
- I also ran testdisk which appeared to have found some read errors but no partitions were found.
I have attached a file which includes all the relevant screenshots.
I would really like to recover the files on the drive and any help is appreciated.
Thanks.