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Windows 7: Blue tooth not working

16 Aug 2014   #1

Blue tooth not working

Hello ,

When i purchased my Laptop (HP-Probook4420s), my "Bluetooth" was working and "Print Screen"

but after sometime they both stops working

Kindly advise as what can be the possible problem and how to fix it.


My System SpecsSystem Spec
16 Aug 2014   #2

Windows 10 Pro x64

My System SpecsSystem Spec
16 Aug 2014   #3

windows 7 home 64bit

Hi Welcome to Seven Forums ... Does the Bluetooth Device show up in the Device Manager or in Device & Printers ? ...

Are there any other errors in the Device Manager ?

What OS are you using and is it 32 or 64 Bit ?

Have you checked if the Bluetooth is running in Services ?
My System SpecsSystem Spec


 Blue tooth not working

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