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External HDD is detected but not accessable.
Hi,
I've a problem with my external HDD. It's WD 1 My Passport Ultra, 1 TB and I had no problem with it until 4-5 days ago. It's formatted as NTFS and I'm using Windows 7, 32 bit.
Firstly, I couldn't copy files from pc to HDD, couldn't crate a new folder etc. So, I'd tried to do an error-checking. Right clicked onto the HDD, properties, Tools tab, check now, check both then start. I'd waited around 36 hours to complete, but it had stopped around 1/10 of the bar to complete. So, I'd clicked cancel. After that I couldn't access to the files anymore.
The HD light is always bright or blinks, changes. I can see it in the BIOS, device manager, control panel and even Computer without a name, but can't access to the files in it. When it plugged-in, it corrupt my internet and programs like when I scan the pc with antivirus programs.
When I tried to double-click or right click onto the HDD, it shows the circle that indicates loading but nothing happens. If I click other parts of windows explorer, it goes to not responding.
Of course I've tried to unplug and re-plug it, with other USB connections and another computer. Didn't work.
I've tried to scan it with Kaspersky and Avast, couldn't find anything. (Well, avast found 3-4 files then quarantied it but didn't solve the problem.) But I only could scan the pc because when HDD plugged-in, programs have paused.
I've tried SFC /SCANNOW Command - System File Checker , couldn't find any integrity violations.
I've tried to assign a new drive letter for it in disk management, It can't be seen there.
I've tried to uninstall driver in device manager then reboot the computer, it installed the drivers normally, still unaccessable.
I've tried USB Driver - General Fix for Problems, didn't help.
I've read this thread https://www.sevenforums.com/hardware-devices/285134-external-hdd-can-t-open-but-can-partially-detected.html , didn't seem like a shortcut virus when I tried winrar solution.
Can you help me to solve this? Thank you.
Last edited by Erchamion; 28 Aug 2014 at 19:01. Reason: Correction.