New
#1
HP elitebook 8570w. After installing SSD, secondary HDD not recognized
Hi all,
One week ago, I decided to buy a Samsung 840 evo 250gb SSD for my university laptop (HP 8570w). For the OEM HDD, i decided to buy a 'Nimitz' caddy for in the upgrade bay.
As the university covers the insurance and warranty, I was not allowed to install the SSD myself, but had to let their service center do it. And so they did..
After a few days of trouble, they managed to let the laptop run on the SSD, but the secondary HDD in the upgrade bay was not recognized. Their assistance covered only the installing and imaging of windows 7 with the university's VPN software, but the secondary HDD problem wasn't covered.
Therefore, i would like to try to fix the problem myself, ofcourse with a little help if possible
My line of thinking was as follows:
I've heard them switching BIOS setting from IDE or RAID to AHCI.
The secondary HDD was not formatted, and is recognized in BIOS, but not in Windows. Only the SSD is showing up in Windows Device Manager. On the contrary, the Intel Rapid Storage Technology software keeps on posting messages about the HDD drive, saying the status of the HDD is 'incompatible'.
I also saw in Intel RST that the 'internal SSD of 22GB' was also disabled and on status 'incompatible'. I remember the service center saying something about incompatibility between 'internal SSD' and samsung SSD, and therefore they disabled the internal SSD. (I'm sorry for the probably incorrect 'internal SSD' term )
With my little knowledge on HDD installations, i think the problem is in the switch of IDE/RAID to AHCI.
Because the HDD was always working fine, and is at least recognized by Intel RST, i tend to think the hardware (HDD+caddy) is fine.
I'm looking forward to hear the opinions of you guys, in order to tackle this problem :)
Regards,
Rick