"Power on hours" not being counted on my SSD..?!

unko · 29 Sep 2014

Hello, i grabbed some crucial msata ssd and cloned my windows from the hdd to it. works fine however the "power on hours" count won't update in windows..!

I was told to do garbage collection so i went in the bios and let the unit idle there for 8h. when i did reboot, i saw the counter increased from 8h.

I let windows run for +2 hours but counter did not update.. What i did after migration : disabling prefetch, superfetch & cache. Any ideas?

unko · 30 Sep 2014

No clues, really..?

unko · 01 Oct 2014

Bump :/

unko · 02 Oct 2014

If i should post elsewhere, please tell.

Ranger4 · 03 Oct 2014

It does seem that this might be a problem with some Crucial SSDs. This website shows a few others have the same problem.

M500 SMART value (09) "power-on hours" counter do... - Crucial Community

Have you tried contacting Support at Crucial for a solution.

unko · 03 Oct 2014

Yes, I tried what they said but no changes.

Ranger4 · 03 Oct 2014

Have you tried contacting Crucial Support, they should have a website for you to be able to lodge your problem.

unko · 03 Oct 2014

Isn't that what you asked just before, and what I answered?

Ranger4 · 03 Oct 2014

OK, sorry I thought you had only read the items on the the website I had posted.

If Crucial Support are saying there is no solution as this stage it looks like you will have to live with it. While it may not provide information on the "power on hours", it probably wont cause any problems in the normal operation of the SSD.

unko · 03 Oct 2014

They do not search much i guess.. Otherwise they'd have fixed it in firmware.. Since it's an issue quite a fee encountered. I wish I could try the ssd on another system..