New
#1
Restoring without any ports enabled
HP tried to help me install a printer last week. I granted the service tech access to control my Dell Inspirion 570 (all USB ports). She was having a challenge and disabled all the ports thinking that would help with the printer issue. I had an appointment and had to leave so she logged off. When I returned, the mouse and keyboard are disabled as all ports were disabled. HP cannot help (printer group) and recommended I contact Dell. Dell says there is nothing they can do since there is no keyboard I cannot access the restore or execute commands! First screen is Dell logo, tapping F2 or F8 gets me to a 2nd screen that states the keyboard is not functioning and the third screen is the error recovery safemode screen.....which needs a keyboard to make a selection!
4 year old nice desktop machine.
Any ideas (other than having a new boat anchor)?