HP LaserJet 1320 SNAFU - won't reinstall


  1. Chaim613
    Posts : 50
    Windows 7 Pro 64 bit
       New #1

    HP LaserJet 1320 SNAFU - won't reinstall


    Hello,
    The printer is connected via a USB cable to USB port 001
    The printer stopped accepting printjobs
    I've deleted the printer from Printers & Devices several times
    Each time I restarted the machine
    I've disabled the Homegroup to simplify matters
    Mr. FixIt can't find the problem
    The printer will show up on Printers and Devices when I "Add Printer"
    I'm using the Windows 7 HP LaserJet 1320 PCL 5 Driver
    But it won't print a Test Page
    It won't print from WORD
    When I right-click 0n the printer icon, no documents are waiting to be printed
    I've made sure it is the default printer using the Registry
    I hope I don't have to reinstall the O/S, which is Win7 Pro 64 Bit

    What can else be done?
    Thank You in advance
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Chaim if you are using the Windows feature to download that HP printer driver then you may as well forget it. I ma not a fan of doing it that way and always go to the manufacturers site so see here and pick yours out.
    Drivers & software for HP LaserJet 1320 Printer series - HP Support Center
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  4. Shimshom
    Posts : 758
    Windows 7 Ultimate x64
       New #3

    Uninstall all the printer software and driver shut the PC down and disconnect the printer from the PC. Restart, clean all traces of it you can find and download the driver and software from HP not Windows. Don't connect the printer yet start the installer and wait till the installer asks you to connect the printer and turn it on and finish the install. To make it default just go to Devices and Printers right click the printer icon and make it default. Hope this helps
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  6. Chaim613
    Posts : 50
    Windows 7 Pro 64 bit
    Thread Starter
       New #4

    How the SNAFU was de-SNAFUed


    Thanks to the SevenForums crowd for responding.
    Usually deleting all traces of the printer instance and rebooting then re-installing the driver and re-adding the printer works, but this time I did need to re-install my operating system before I could print. All is well now. This is a great forum! Sometimes having a sounding board at odd hours is invaluable. :)
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  7. Shimshom
    Posts : 758
    Windows 7 Ultimate x64
       New #5

    You're most welcome and yes this place is wonderful and can save many hours of stress and frustrations
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  8. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #6

    Sorry ;ate reply mate I suppose I should have suggested the sfc and chkdsk it could have been something as simple as that but never mind it is going.

    A couple of things I think you might like to do id this

    Registry - Backup and Restore I always do this on a clean install just in case and this is so helpful

    Optimize Windows 7 just work through it slowly and it will make a world of difference to your machine's performance
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