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Windows 7: Bluetooth dongle detected, items detected but not connecting.

12 Nov 2014   #1
Slapgravel

Win 7 Ult
 
 
Bluetooth dongle detected, items detected but not connecting.

Hi guys,

I bought a bluetooth dongle off of amazon so I could use my bluetooth headset with my comp. Once plugged in it installs driver version 6.1.7601.17889 from microsoft and there are no yellow '?'s. When I look for devices it sees my headset no probs but will not connect, which it does instantly with phones / tablets etc.

A very detailed search has brought me to the conclusion that it's a problem with the bluetooth driver, not the headset. Unfortunately there are no identifiers on the dongle itself but device manager seems to think it's:

Device type: Bluetooth Radios
Manufacturer: Cambridge Silicon Radio Ltd

Is there anyway I can detect exactly the chipset in the dongle and get the correct drivers installed? Or am I barking up the wrong tree completely?

Thanks.


My System SpecsSystem Spec
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12 Nov 2014   #2
strollin

W10 Pro desktop, W10 laptop, W10 laptop, W10 Pro tablet (all 64-bit)
 
 

Have you tried contacting CSR? CSR PLC Customer Support
My System SpecsSystem Spec
12 Nov 2014   #3
Slapgravel

Win 7 Ult
 
 

I have indeed...no reply as yet (16 days and counting)
My System SpecsSystem Spec
.

12 Nov 2014   #4
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Didn't your head set come with a dongle?

Could you post the sites where we can see your head set and the dongle you bought?
My System SpecsSystem Spec
12 Nov 2014   #5
Slapgravel

Win 7 Ult
 
 

It did not. It's a bluetooth headset for hands-free and the like. My phone dislikes having dongles jammed into it

Dongle http://www.amazon.co.uk/gp/product/B...ilpage_o05_s00

Headset http://www.amazon.co.uk/gp/product/B...ilpage_o09_s00

Cheers.
My System SpecsSystem Spec
Reply

 Bluetooth dongle detected, items detected but not connecting.




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