6 gb ram only 3.96 gb usable

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  1. Posts : 30
    Windows 7 Home Premium 64bit
       #1

    6 gb ram only 3.96 gb usable


    Hey guys , I just bought a 4 gb stick module and I kept one of my 2 gb sticks but even though both of them are installed , my pc recognises only 3.96 gb as usable.
    Thing is that the 4 gb stick is "teamgroup 800 mhz" and the other one (2gb) is "kingston 667 mhz", so I was wondering if that could be the case.
    I really want to to able to use all 6 gb, so what could be the problem?
    Thanks in advance.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    The speeds wouldn't matter I wouldn't have thought, the 800MHz would just run at 667MHz in line with the slower one. Download Speccy as linked in my signature, run it, maximise the RAM tab on the left and post a snip of the results.

    6 gb ram only 3.96 gb usable-capture.jpg
      My Computer


  3. Posts : 6,879
    Win 7 Ultimate x64
       #3

    The motherboard tab would be good as well.
      My Computer


  4. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #4
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    This method of posting screen shots work better on this forum.
    Many members do not want to off site to see screen shot. Me being one of them.

    Tutorial by Brink.

    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  6. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    6 gb ram only 3.96 gb usable-ramtab.png

    6 gb ram only 3.96 gb usable-mobotab.png

    6 gb ram only 3.96 gb usable-mobotab2.png

    thanks for noticing, Layback Bear and sorry.
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    I see two problems right off the bat.

    Your temps in read for the motherboard. They might be a false reading but you must check.

    Your +12v is very low 6.4 v. It also may be a false reading because I don't think the system would boot with that low of volts.

    Please read the tutorials again.
    Your Specs in the lower left of your post need to be filled in completely.
    That will follow your every post so other members have a ready access to them and don't have to chase them down in the thread.

    Look in the lower left corner in this post and tick on My System Specs and you will see what I mean.

    Memory Controller volt indicate to high to the best of my memory.
      My Computer


  8. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    I have filled up most of them, thanks again.
    So what should I do about that? Could that be that recent update I did to my Mobo manually?
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    I would try using another monitoring program.

    Here is a suggestion. Be careful and don't let it download garbage with it.

    Download HWMonitor - MajorGeeks


    Yes a bios update could cause the misreading of your system.

    What was the reason you updated your bios?
      My Computer


  10. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    6 gb ram only 3.96 gb usable-hw.png

    Well my friend told me that updating my BIOS would be a good thing, so he found an asusupdater.exe or something and installed the latest update.
      My Computer


 
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