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Windows 7: Touchpad wont disable when using external (usb) mouse

20 Nov 2014   #1
sleepless

Windows 7 Ultimate x64 SP1
 
 
Touchpad wont disable when using external (usb) mouse

i have the latest lenovo driver installed and the checkbox "disable internal pointing device when external usb pointing device is attached" is checked (as seen below). still it won't disable, and the touchpad is driving me nuts.

Touchpad wont disable when using external (usb) mouse-synaptic.png

any thoughts?




My System SpecsSystem Spec
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20 Nov 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

First thought: check the Asus website and see if there is an updated Synaptics driver.

Second thought: go to Device Manager and uninstall the touchpad, including the driver (if asked). Restart and then re-install the driver, then see if the setting will stick.
My System SpecsSystem Spec
20 Nov 2014   #3
sleepless

Windows 7 Ultimate x64 SP1
 
 

not sure why but i went to the asus website and installed a 3-years older version and it worked. i thought it was always better to get drivers directly from the manufacturers website but i guess not. i'd rather have a newer driver but at least this one works.
My System SpecsSystem Spec
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20 Nov 2014   #4
indianacarnie

Windows 10x64 Build 1709
 
 

Asus touchpads are atrocious. The one on my G74SX drove me totally crazy until I disabled it completely in bios. Not a solution for everyone I know, but it works !
My System SpecsSystem Spec
20 Nov 2014   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Normally you want the newest drivers. But it is quite common for new drivers to cause problems. When that happens you need to shift gears and use the driver that works. Perfectly fine to use the older driver if it works!
My System SpecsSystem Spec
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 Touchpad wont disable when using external (usb) mouse




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