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Windows 7: USB Ports are not reading (no drivers installed)

03 Dec 2014   #1

Windows 7 Ultimate x64
USB Ports are not reading (no drivers installed)

Im currently experiencing this issue with my HP Probook 6470b, none of the usb ports are currently reading any device I plug in. I opened Device Manager and truoubleshooted the devices but I keep receiving a no driver found for this device error code 43. I installed a Driver Took Kit and updated all drivers but this is not helping. Any suggestions would be helpful.

My System SpecsSystem Spec
03 Dec 2014   #2

win 7 64 bit

Hi welcome to 7F

go to hp support site and download and install the chip set drivers. see if that helps Drivers & Software for HP ProBook 6470b Notebook PC - HP Support Center.
My System SpecsSystem Spec
03 Dec 2014   #3

Windows 7 ultimate 64-bit

Well; try this: if there are any devices that are installed in the device manager; uninstall them; then reboot; and see if windows will detect them and install the drivers for them. if that does not do anything; post back.
My System SpecsSystem Spec

04 Dec 2014   #4

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64

Be more specific: Does this happen only with USB Mass Storage devices (such as USB memory sticks and external USB drives) or also with mouse/keyboard? Do your USB mouse / keyboard continue to work fine?
My System SpecsSystem Spec

 USB Ports are not reading (no drivers installed)

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