USB Ports are not reading (no drivers installed)


  1. xxlizzielizxx
    Posts : 1
    Windows 7 Ultimate x64
       New #1

    USB Ports are not reading (no drivers installed)


    Im currently experiencing this issue with my HP Probook 6470b, none of the usb ports are currently reading any device I plug in. I opened Device Manager and truoubleshooted the devices but I keep receiving a no driver found for this device error code 43. I installed a Driver Took Kit and updated all drivers but this is not helping. Any suggestions would be helpful.
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  3. oscer1
    Posts : 1,670
    win 10
       New #2

    Hi welcome to 7F

    go to hp support site and download and install the chip set drivers. see if that helps Drivers & Software for HP ProBook 6470b Notebook PC - HP Support Center.
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  4. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #3

    Well; try this: if there are any devices that are installed in the device manager; uninstall them; then reboot; and see if windows will detect them and install the drivers for them. if that does not do anything; post back.
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  6. ComputerGeek
    Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       New #4

    Be more specific: Does this happen only with USB Mass Storage devices (such as USB memory sticks and external USB drives) or also with mouse/keyboard? Do your USB mouse / keyboard continue to work fine?
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