Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HDD is dirty, chkdsk doesn't work

11 Dec 2014   #1
mothzjuu

windows 7
 
 
HDD is dirty, chkdsk doesn't work

Hi, I use a 1tb external hard disk. It's WD elements, and exfat format.

Yesterday, I found a problem when I was copying my files to the disk, and it appeared to have an error, the code is error0x80071ac3. so I tried to find a solution using the code to search.

I got a few methods. The first was to use error-checking function in the tool tab in properties windows, and it took too long to try to complete, I've used it once and it didn't take that long to complete (almost an hour) so I quit.

Another one was Chkdsk in cmd. yes, I tried by following this article Hard Drive Error: Volume is dirty 0x80071AC3l . then, when I got to the third step using the cmd and type chkdsk /f /r f: ... it seemed to work but it finally froze with the message 'corruption was found while examining the volume bitmap' ... it stopped very long (about an hour), and I was afraid of the data loss if I quit the cmd then (it's still running now) because when this command is running, I can't access the disk, I don't know whether I can access it again if I quit the cmd.

I will appreciate every help, If there isn't another way, I will resort moving all the data out and formatting my disk.

Thank you in advance every one.


My System SpecsSystem Spec
.
11 Dec 2014   #2
RogerR

7 x64 Ultimate
 
 

You might give WD Data Lifeguard Diagnostics a try - it has repair options. Is it passing SMART tests?
My System SpecsSystem Spec
12 Dec 2014   #3
CKWD

Windows 7 Home Premium x64
 
 

Hello mothzjuu!

The error0x80071ac3 is common with portable hard drives, the cause is bad sectors. Usually, when bad sectors happen, you can use a software to isolate them and prevent the OS from writing on them, but once they occur, they're most likely to continue happening and the drive to become unusable.

I would suggest you running the /B command on chkdsk: chkdsk x: /B. The /B switch will cause check disk to re-evaluate the bad clusters and try to repair them again. (x stands for your drive's letter) While performing the chkdsk task, make sure you're running as Administrator.
Also, @RogerR is right, you should use the WD Data Lifeguard Diagnostics and do both Quick and Extended tests. The software should isolate the bad sectors but keep in mind that it' would be quite unpredictable when the drive would give out an error again.

WD Data Lifeguard direct link:
WD Support / Downloads / Other Products / Data Lifeguard Diagnostic for Windows

Hope this helps!
Godd luck!

CK_WD
My System SpecsSystem Spec
.

12 Dec 2014   #4
mothzjuu

windows 7
 
 

Hi, thank you for the advice. I'll try both and update the results.
My System SpecsSystem Spec
12 Dec 2014   #5
mothzjuu

windows 7
 
 

Hi guys, I've tried both methods you gave me, but it didn't work

After using WD Lifeguard Diagnosis, the problem still remains, nothing happens
when I use chkdsk x: /B it said that only NTFS format can be checked.

I think there's no hope for this. I just have to move out all the data, and reformat the disk as soon as possible.

Thank you guys anyway :)
My System SpecsSystem Spec
12 Dec 2014   #6
CKWD

Windows 7 Home Premium x64
 
 

Hi again!

I am sorry to hear that nothing worked! Rereading everything again made me wonder a few things.
Why did you format it in exFAT? Do you work on Mac also? And when you received the error, what else happened and were you able to load your files?

Otherwise, you are probably to just move your information and reformat the disk, see if it works then.

CK_WD
My System SpecsSystem Spec
12 Dec 2014   #7
mothzjuu

windows 7
 
 

Hi again CK_WD

I've already solved the problem since I use mac pro and my windows is the partition of Bootcamp. I used Disk Utility in mac to verify and repair my disk, and it worked! I can now use my disk normally, I can perform every action again.

I really appreciate your advice. Thank you a lot!
My System SpecsSystem Spec
12 Dec 2014   #8
CKWD

Windows 7 Home Premium x64
 
 

That's great news!

I was about to ask you if you were using Bootcamp and to try and check the drive on a Mac.

I hope you don't have any more trouble with it!

Cheers! :)

CK_WD
My System SpecsSystem Spec
Reply

 HDD is dirty, chkdsk doesn't work




Thread Tools




Similar help and support threads
Thread Forum
Sfc/scannow failed C:/ is dirty chkdsk not working
I have a Dell inspiron 14z 5423 laptop with a series of problems that I think originate from disk failure. I cannot use system restore to previous date due to disk errors. The latest problem is that dvd recorder stoped recording but it is reading. I run sfc through cmd with admin rights and it...
Performance & Maintenance
CHKDSK will not clear dirty tag after chkdsk c: /r ?
I have a 2 TB WD BLACK SATA drive in my computer. For a couple of days while I was gone I ran chkdsk c: /r Hoping to clear the dirty tag I get when I run ( fsutil dirty query c: ) When I came back the boot screen was up and I logged in .. the dirty tag is still there. I've run the WD utility...
Hardware & Devices
cancel chkdsk doesn't seem to work
Hi, I wanted to run a chdsk on an USB Samsung Story 1.5 Tb external HDD's partition from my computer -> properties -> Tools -> Check Now. checked both options, and clicked start. When it reached ~20%, I decided I don't want to wait for it anymore since I planned to move the HDD to another...
Performance & Maintenance
Mouse that doesn't get dirty?
Hey guys, I've been using my Microsoft Wireless Mouse 5000 (and the Microsoft Wireless Comfort Keyboard 5000) for nearly a year, and I love them both. I use it for everything, including gaming. My mouse is sort of getting annoying... It likes to get dirty. Lots of dust and debris on the...
Chillout Room


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:27.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App