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HDD is dirty, chkdsk doesn't work
Hi, I use a 1tb external hard disk. It's WD elements, and exfat format.
Yesterday, I found a problem when I was copying my files to the disk, and it appeared to have an error, the code is error0x80071ac3. so I tried to find a solution using the code to search.
I got a few methods. The first was to use error-checking function in the tool tab in properties windows, and it took too long to try to complete, I've used it once and it didn't take that long to complete (almost an hour) so I quit.
Another one was Chkdsk in cmd. yes, I tried by following this article Hard Drive Error: Volume is dirty 0x80071AC3l . then, when I got to the third step using the cmd and type chkdsk /f /r f: ... it seemed to work but it finally froze with the message 'corruption was found while examining the volume bitmap' ... it stopped very long (about an hour), and I was afraid of the data loss if I quit the cmd then (it's still running now) because when this command is running, I can't access the disk, I don't know whether I can access it again if I quit the cmd.
I will appreciate every help, If there isn't another way, I will resort moving all the data out and formatting my disk.
Thank you in advance every one.