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Cannot install Canon printer; not recognised
I upgraded my XP system to Win7 Pro a couple of days ago, which entailed backing everything up and then installing Win7.
I have a Canon MG5450S printer and have been trying to reinstall the printer plus all the associated functions from the CD that came with it.
I don't use wifi connections so it is a USB connection-install that I need to do.
However, the installation disk runs through a certain amount, copies the set-up guide and presents it to me labelled mst-0001-frame.html. and then asks me to save or open it. When opened, it asks me to choose wifi or usb install. Having selected the latter, I get a message saying "the address was not understood. One of the protocols (mid) isn't associated with any program".
After trying several times, I also investigated the wifi instructions in this guide for the same problem, and that also failed.
I didnt have this issue when I installed under XP, so I have to assume I've got a Win7 problem. I've been on to the Canon UK site but can't see any suitable downloads as regards installing the printer.
In addition, the printer is plugged in at the moment to the computer via the USB hub, but the Printers and Devices section doesn't recognise it as a printer....only a mass storage device, for some reason.
Any ideas?