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Windows 7: DVD/CD ROM Unable to read disks. BIOS set up problem?

22 Dec 2014   #1

Windows 7 Ultimate x32
DVD/CD ROM Unable to read disks. BIOS set up problem?

Hello there,

The main problem Iím having is my DVD/CD ROM isnít reading disks. Iíve tried multiple disks. There is power to the drive and it does attempt to read the disk however it cannot.

My computer does recognize the drive and show it in my computer. There is no problems according to device manager and the drivers seem to be up to date.

I donít have any filters to delete in the registry like some help pages have suggested.

I have recently replaced my BIOS battery and I do get a missing floppy drive error at start up (I donít have a floppy disk drive). Could it be that the BIOS settings have been set to default and thatís why the CD/DVD ROM drive isnít been recognized?

Iím just looking for a way to diagnose or fix DVD Drive. Any help would be greatly appreciated.



My System SpecsSystem Spec
23 Dec 2014   #2

Windows 10 64 bit

Dell BIOS, when reset on older systems will show the Floppy drive error. You have to disable that in the BIOS. Otherwise your problem is probably a defective drive, especially considering this is a 2008 machine.

The Dell manual doesn't detail exactly what type of interface you have on that drive (SATA or PATA/IDE). Most new drives are SATA and if you have the SATA data and power connectors that is the type to get. New drives are both ROM drives and Burner drives and relatively inexpensive (many under $25). Check
My System SpecsSystem Spec
23 Dec 2014   #3

Windows 7 Ultimate x32

Thanks firebird!
My System SpecsSystem Spec


 DVD/CD ROM Unable to read disks. BIOS set up problem?

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