Got new SSD, installing windows but get error 0xc0000005

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  1. Posts : 95
    windows 7 64
       #1

    Got new SSD, installing windows but get error 0xc0000005


    I got a new SSD today, samsung 840 EVO.

    I put it in and install windows 7.

    Once I do a windows update after a restart it goes to a black screen where I can only see the mouse curser and do task manager.

    Why is it doing this? I can't seem to get it working

    The error is explorer.exe 0xc0000005
    Last edited by moknathal; 25 Dec 2014 at 22:58.
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2

    Go into safe mode (F8 during boot) and set back to the restore point that was taken before the updates. If the system runs then, run the updates one by one to find the culprit.
      My Computer


  3. Posts : 95
    windows 7 64
    Thread Starter
       #3

    The first time it happened it happened on first restart. The second time it happened was about 30 min into getting stuff like java, drivers, etc..

    Is this common with an ssd? I just don't get what would cause it. Did same install to my brothers computer and it went in fine
      My Computer


  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    It has absolutely nothing to do with the SSD. There is a conflict in your OS most likely triggered by one of the updates. And I bet your brother's system is not 100% the same as yours - bit by bit. So you compare apples and oranges.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    From post #5
    getting stuff like java, drivers, etc.
    When you start loading drivers like that anything can happen whether a ssd or hard drive.

    Seldom do you have to add drivers to Windows 7 on a Clean Install.
      My Computer


  6. Posts : 95
    windows 7 64
    Thread Starter
       #6

    Even in safe mode I get the error code and just a black screen with mouse movement
    Attached Thumbnails Attached Thumbnails Got new SSD, installing windows but get error 0xc0000005-image.jpg  
      My Computer


  7. Posts : 95
    windows 7 64
    Thread Starter
       #7

    Got the win 7 cd in now. Gonna delete all partitions and start again and do update by update
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Take a slow read through these tutorials.


    By Brink:
    Clean Install Windows 7



    By Gregrocker:
    Clean Reinstall - Factory OEM Windows 7
      My Computer


  9. Posts : 95
    windows 7 64
    Thread Starter
       #9

    After doing the updates in the first pic, the other 2 pics followed. Any reason why a service pack would fail?
    Attached Thumbnails Attached Thumbnails Got new SSD, installing windows but get error 0xc0000005-image.jpg  
    Last edited by moknathal; 26 Dec 2014 at 01:42.
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    Where did you get your Windows 7 DVD from. It should of come with SP-1.
      My Computer


 
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