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Windows 7: No power to USB after failed hardware install

29 Dec 2014   #11

Windows 10 Pro/ Windows 10 Pro Insider

What I was suggesting is to make sure you do not have a driver problem that can be fixed before spending money on it. It won't cost anything to try it. If it is not working because it is disabled for some reason, it won't show up at all in any vase. I would work through that tutorial first, and if that didn't work, reinstall the chipset drivers.

My System SpecsSystem Spec
29 Dec 2014   #12

Windows 10 Pro/ Windows 10 Pro Insider

Jack, if the port is disabled or uninstalled for whatever reason, as far as the computer is concerned, it isn't there. If we can get the computer to recognize it and install it, we may make some headway. But you are right, what a shop would charge would be as much as the laptop is worth. I suspect a shop is going to say it needs a new Motherboard.
My System SpecsSystem Spec
29 Dec 2014   #13

Windows 7 Ultimate x64

Just to clarify; I don't think the driver caused this.
I think the driver failed to install because the Logitech camera itself was defective and was responsible for both the Logitech driver not installing, and the USB ports to surge.
If you read my original post, the USB port issue happened when I plugged in the Logitech camera into the USB port and Windows tried to install the PnP driver.
Unfortunately I had no way of anticipating this would occur, until I plugged it in to the USB port.

The camera doesn't even power on now, even with batteries or by a USB wall plug.
Like I said, there was no way to know!

Nevertheless, when I wake up from some sleep I will go through all the steps you suggested.

Cheers and thanks!!!
My System SpecsSystem Spec

29 Dec 2014   #14
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Bandit012345 please don't misunderstand.

We are not saying you are wrong.
I personally think you are right. It cost nothing to try to fix the damage to the laptop that the bad camera caused.

Of course it's your laptop so you will have to choose.
We are happy with what ever you choose to do.
Please just keep us up to date.
My System SpecsSystem Spec
29 Dec 2014   #15

Windows 7 Ultimate x64

I don't think I've misunderstood all your help at all - I think you guys are great and I appreciate your help tremendously.
Knowledge is obtained by the shared experiences of others.
I will most definitely give this my full attention first chance I get - and I will be posting back with updates!

Thanks so much for your fantastic help "Layback Bear" and "essenbe" !!!!!!
My System SpecsSystem Spec
29 Dec 2014   #16

Windows 10 Pro/ Windows 10 Pro Insider

No problem with the help. That's what we do here, and I love a challenge. I just hope it works out well for you. if you need more help, just let us know.
My System SpecsSystem Spec

 No power to USB after failed hardware install

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