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Windows 7: This device cannot start. (Code 10)

08 Jan 2015   #1

Windows 7 64 bit Ultimate
This device cannot start. (Code 10)

I've got 2 Devices giving me the same problems. The only USB devices that do work are the mouse and keyboard. I do the same for both and get the same problems. A bit of background. Everythign was working perfectly, then I moved the computer downstairs, (in doing so unplugged all the usb devices), and when I plugged them all back in, they both did not work. Let just deal with the once device, I'm sure when the problem is solved for this it will be the same for the other.

This devices is a zoom g3x guitar effect pedal. It has a usb connection to the computer.

I plug the zoom into the pc (windows 7 sp1) and it looking for a driver for "Zoom G Series" says driver not found. I know I have the driver, but just to be sure I go to the web site and download it again. I then go to the device manager select it (here it is called "zoom g series") - select update driver, browse to audio drivers, zoom, and select "zoom g series audio". (not sure why the driver has a different name here?) i get a warning from windows about how this might not be the correct driver, and then it tells me "error device cannot be started".


My System SpecsSystem Spec
08 Jan 2015   #2

Windows 7 64 bit Ultimate

PS: i have scanned for malware. Nothing found. I have removed the all the usb connections, and let them reinstall. Still is not working.
My System SpecsSystem Spec
08 Jan 2015   #3

Windows 7 64 bit Ultimate

some screen shots to show you what's going on.. the "before" is what i get when i just plug it in, everything else is after I force the correct driver to install.

Attached Images
This device cannot start. (Code 10)-zoom_before_driver_update.png This device cannot start. (Code 10)-zoom_driver2.png This device cannot start. (Code 10)-zoom_driver3.png This device cannot start. (Code 10)-zoom_driver4.png This device cannot start. (Code 10)-zoom_drivers.png 
My System SpecsSystem Spec

08 Jan 2015   #4

windows 7 64bit, windows 7 ultimate 64bit

u can go to the device manager and then> find the zoom g3x "DRIVER" disable and enabled it again. it failed? u can uninstall it by using device manager and uninstall. THEN REINSTALL
My System SpecsSystem Spec
08 Jan 2015   #5

Windows 7 64 bit Ultimate

tried all that.. did not work.
My System SpecsSystem Spec
08 Jan 2015   #6

Windows 7 64 bit Ultimate

Aftering searching another thread. usb.inf was NOT in the windows/inf folder like it should be. So i copied it back and everything installed fine.

WOW.. you would think the windows scan command would fix this, but it did not.

So to anyone else having this issue with usb devices.. here is your solution.
My System SpecsSystem Spec

 This device cannot start. (Code 10)

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