Enable test mode to solve USB problems?

CrabbyRightNow said:

I got the same failed driver install message and it still shows not to install software from Windows Update.

Very good, thanks.

After quick review of your Speccy, here are a few things I'd like you to do.

1) Uninstall PC Optimizer in Control Panel -> Programs and Features
remove the entry for PC Optimizer in Control Panel -> Administrative Tools -> Task Scheduler

Perform only STEP ONE in this tutorial to disable all non-Microsoft services
Troubleshoot Application Conflicts by Performing a Clean Startup

Before #5 [Restart] - please disable all entries, except your touch pad, on the Startup tab.

Then restart your machine.

CompGeek should confirm that this will not interfere with anything he's trying to determine before you do those things tough.

I'll defer to him on when - I don't want to possibly change anything he's looking at.

CompGeek, please give the green light on the above and Crabby can then just do it.

Thanks.

Bill
.

While we wait for CompGeek to return, this scan won't affect anything he's looking at.

Please go ahead and run this - no need to wait. He's probably doing some research, eating dinner, or working an issue on another thread.

---

AdwCleaner is a two step process. Scan then Clean

Click here to download AdwCleaner (author: Xplode)
--> save the application to your Desktop.

• Right-click AdwCleaner.exe on your Desktop and select Run As Administrator to run the scanner with full privilege rights.
  AdwCleaner is a standalone executable, there is no install.
  
  
• Click on the Scan button.
  
  • AdwCleaner begins scanning your system. It might take some time to complete.
    
    
  • Review the detected objects grouped under each of the tabs.
    --> If there is something you KNOW should NOT be cleaned, clear the checkbox next to the object. If you're not sure about an object, paste the scan logfile (AdwCleaner[R#].txt) in a new post for a member to review and advise you.
    Otherwise, go to the next step.
  
  
  
• After the scan has finished and you have reviewed the objects to be cleaned, click on the Clean button.
  
  • Answer OK to the close all programs prompt, then follow the onscreen prompts.
  • Answer OK to the restart the computer prompt to complete the removal process.
    The AdwCleaner log file is opened in your default Text editor when the machine has restarted.
    Each time AdwCleaner runs, the log file number [#] is incremented, the highest number is the most recent. There are two log files, one for the scan (AdwCleaner[R#].txt) and one for the clean (AdwCleaner[S#].txt).

Paste the entire clean logfile (AdwCleaner[S#].txt) in your next post.
--> AdwCleaner logs are located in the C:\AdwCleaner folder if you need to reference them again

Ok, I checked the thread and I didn't see where anyone suggested AdwCleaner before (I thought I might have )
Please download a fresh copy of AdwCleaner
The developer is always adding great stuff.