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#291
Should I reboot now or wait for your post?
Should I reboot now or wait for your post?
All USB ports are working, the mouse works in any port.
This was accomplished by disabling Driver Signature Enforcement (DSE) in the Advance Boot options menu (F8 at boot)
and installing the drivers (USB 2.0 worked first, then a few iterations and USB 3.0 worked)
Normal boots up to this point have caused the issue to resurface (one or both drivers are flagged code 52 - unsigned driver)
So now you want to see if the recent work, with the extra steps, corrects the issue in normal operation mode.
Restart the machine normal mode - don't do anything about DSE, just let it boot all the way into Windows
Finger crossed.
Bill
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None of the ports are working after regular bootup. 52 52 52 Dang it.
Anticipated that.
Restart and disable DSE this time, hopefully all ports will work without having to go through the uninstall, reinstall cycle.
DSE disabled. Now all USB ports working again. Device manager shows more hubs than the last couple bootups.
I have a few ideas to try and get this straighten out (requiring a lot of restarts, uninstalls, reinstalls), but I think it's a good time to try the Intel USB 3.0 driver.
Give me a minute and I'll post that procedure.
Okay.
Disconnect all USB devices
I could ask you to try a normal boot, but that's just me being curious.
There is no need to restart.
DSE should still be disabled after the previous boot - that's good for this install.
Correction:Uninstall the USB 3.0 driver
run DriveCleanup
Restart - disable DSE
Download the Intel(R) USB 3.0 eXtensible Host Controller Driver
Press or click Save as
Change the save location to your Downloads folder
Keep the file name supplied in the field
Press [Open folder] when the download completes
Double click the Intel(R) USB 3.0 eXtensible Host Controller Driver zip folder
Select Extract all
Accept the default field entries
A new Explorer window should open showing the extracted files
Double click setup to install the driver
Wait for Windows to think about the new driver - you should see the Driver Software Installation window
- Please a screen shot if it is NOT a successful install
Restart in normal mode - go straight to Windows, without any changes to DSE
and.... does everything work?
Last edited by Slartybart; 21 Jan 2015 at 12:41.
Should I also delete the driver software in the first step?
Good catch, it might work without uninstalling it, but let's make it as clean as possible
Uninstall the USB 3.0 driver
run DriveCleanup
Restart - disable DSE
After the restart: DevMgr should show the USB 3.0 device in Other devices (code 28 - no driver)
Then install the Intel driver.
Thanks for your keen eyes and attention to detail. I changed post# 279 to include that step.