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#11
Evey thing points to one module of ram being seen as 4 gigs.
Here is a tutorial to test you ram. It does take some time. At least 8 continuous passes need to be done or until bad ram is found.
RAM - Test with Memtest86+
Could you post a web site of the exact ram you are using?
Is it this?
Crucial Technology CT51264BF160B.C16F 4GB
Description: PC3-12800, 1.5V, 1.35V , CAS Supported: 6 7 8 9 10 11
Other names: Crucial Technology CT51264BF160B.C16F
Memory First Benchmarked: 2012-12-01
Last Price Change: $44.99 USD (2014-03-31)
Aaaah! Typical...it was me
I tested both slots with both sticks individually and they all worked, and after a couple more attempts at trying both sticks at the same time both are reading and I have 8gb of RAM working!
It was quite tricky aligning both at the same time, and the one in slot 1 must have not been properly connected.
Drama over and thanks all so much for your advice!
I'm I correct in assuming that both ram modules were not install properly and now they are?
Could you post another picture of Resource Monitor so I can have another look?
Remember post # 5
In most cases that means ram installed incorrectly or the wrong ram or ram settings.
Try something simple first. Re-seat both sticks of ram and then Reboot a couple of times and then take another look at the ram in Resource Monitor. It's possible that one stick of ram in a match set could be bad but not likely.
Last edited by Layback Bear; 23 Jan 2015 at 12:25.