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#1
8gb ram only reading as 4gb
Hi,
I have an Acer Aspire 5742, and had been having loads of problems over the past six months with BSODs and other performance problems.
I managed eventually to narrow the offender down to my RAM, I had one 4gb card originally, so went on Crucial and bought two compatible 4gb sticks, thinking I may as well upgrade as well as replace.
I put the cards in today, and my computer is saying I only have 4gb of RAM?? I'm sure I've installed them properly, although they are a bit fiddly. Any advice on what to do next?
Thanks!