Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: 2 x HDD Show as Incorrect Capacity

23 Jan 2015   #1

Windows 7
2 x HDD Show as Incorrect Capacity

Hi - I have two Seagate external drives of 3 and 4 TB capacity each. They are about 12 months old and they operate fine in their own enclosures. I have multiple external drives and decided recently to purchase a 4-bay NON-RAID enclosure. After reading some reviews, I got this Hotway model (called by another name in the US I believe) from PC Case Gear in Australia:

Hotway 4-Bay non-RAID USB3.0/eSATA Enclosure [HF2-SU3S2] - $179.00 : PC Case Gear

It is USB 3 and has a max capacity of 4 x 4TB 3.5 inch drives.

After removing the drives from their enclosures, I slotted them into the Hotway and fired it up. To my astonishment, the 3 TB drive shows only as 349 GB and the 4 TB shows as 465 GB. I rewired them through their original cases and they showed as 3 and 4 TB once more.

I had quite a bit of data on each drive (well over 1.5 TB) and when I plugged the in to the Hotway I received a message that both drives needed formatting. So I copied all the data to another drive before submitting the drives to the format routine but this did not change their size.

Any idea what could be happening here?

My System SpecsSystem Spec
26 Jan 2015   #2

Windows 7

Okay so no takers but I am pleased to report a solution that someone may benefit from. This Hotway device is branded Mediasonic in other parts of the world so I contacted their support service. After denying that the product was the same, the did mention this:

For drives removed from Seagate External, you must reformat the drive
looks like you did it. but you need to use GPT partition with 3TB and over for win 7 64bit.

So I did that and all is well.
My System SpecsSystem Spec

 2 x HDD Show as Incorrect Capacity

Thread Tools

Similar help and support threads
Thread Forum
Installed apps show incorrect program files shortcut
Hi I use Windows 7 x64 and when I install a 64 bit program, the Start menu shortcuts, always point to (x86) program files, which should be "Program Files" not "Program Files (x86)". The applications and their files though are installed correctly in "Program Files"...
Seagate 2TB problem:inaccessible,ask for initialize,incorrect capacity
Hello everyone, My external HDD (Seagate Expansion Drive 2TB) became inaccessible today. Bought it around 3 years ago and works fine until today. The things I did before disassemble: Change USB cable try other USB slot try connect to other computer (my macbook)
Hardware & Devices
transferring 10,000 mp3s to portable player show incorrect time remain
Windows 7 has said "about 1 hour remaining" for the past 6 hours! the progress bar moves, but slowly. and yet it still shows about 1 hour remaining. it doesn't show transfer speed. it doesn't show items remaining. just what file it is currently on. each file takes >20 seconds to transfer. how do I...
General Discussion
RAID0 low capacity available
Hello I'm trying to create RAID0 with two drives. The first is 320GB and second 1TB. I know it won't be 1,32TB. The summary capacity should be 1229,5 GB (298.0 + 931.5). It asks for RAID name, RAID level, Strip Size and Capacity. Capacity is by default 596.2 GB and below is "The default value...
Hardware & Devices
windows 7 show me a larger hard disk capacity
Hi all, I am new here :) I have a strange problem and I wanted to share it with you guys hopefuly you guide me through an easy fix ... First of all, I have an Apple MacBook Pro and I've installed Windows 7 using boot camp. I assigned for windows 7 about 80 GB.
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:09.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App