all usb ports quit working and i have a usb enabled keyboard and mouse


  1. Posts : 4
    windows 7 64 bit
       #1

    all usb ports quit working and i have a usb enabled keyboard and mouse


    i was playing steam last night and my pc went to sleep randomly i hit the restart button and it put me at a screen safe mode or startup windows normally and my keyboard and mouse would not work at all. If i was able to get into the bios i would probably be able to fix it but i cant do anything.
      My Computer


  2. Posts : 1,449
    Windows 7 ultimate 64-bit
       #2

    I would first try something simple; shut down the system completely; unplug both the keyboard and mouse; plug them back in again and then try restarting the system and see if that does anything to help ya. If not post back and we can take it from there.
      My Computer


  3. Posts : 1,670
    win 10
       #3

    Hi You could try a cmos reset.
      My Computer


  4. Posts : 1,449
    Windows 7 ultimate 64-bit
       #4

    oscer is right. Try clearing the cmos by taking out the battery on the system board for about a minute or so; put the battery back in and see if that does anything.
      My Computer


  5. Posts : 4
    windows 7 64 bit
    Thread Starter
       #5

    i did both of those and neither one worked
      My Computer


  6. Posts : 1,449
    Windows 7 ultimate 64-bit
       #6

    How old is your system? Because it is possible depending on the age of your system and hardware that the controllers for the usb ports could have suddenly taken a dump; at which point I hate to say it but it could mean its time for a new system board if your system is custom built.
      My Computer


  7. Posts : 4
    windows 7 64 bit
    Thread Starter
       #7

    My System isnt even a year old
      My Computer


  8. Posts : 4
    windows 7 64 bit
    Thread Starter
       #8

    i might just take it to my repair guy and see what he has to say
      My Computer


  9. Posts : 1,670
    win 10
       #9

    Your motherboard probably has a reset jumpers but would not k own since you did not list your hardware specs. Look for it in motherboard manual. Try that if it has the jumpers.
      My Computer


  10. Posts : 43
    Windows 7 Home Premium 32bit
       #10

    Can you try using the non-usb mouse and keyboard?Had a similar problem some years ago and that was the only viable solution.
      My Computer


 

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