Samsung 850 PRO firmware update fialed. Now drive won't boot

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  1. subsailor416
    Posts : 1
    Windows 7 Pro 64bit
       New #1

    Samsung 850 PRO firmware update fialed. Now drive won't boot


    I turned on my computer and a message popped up to update my 3 month old Samsung firmware.
    I used Magician 4.5, pushed the button, and it said "failed to update drive with new firmware".
    Oh? When I rebooted later my OS would not boot. I went into the bios and it ID'd the drive as Samsung 3.
    Now I can't boot the drive at all. I burned the ISO of the firmware update but it can NOT find the drive in DOS. If I boot with another drive and the ruined drive together, both Samsung 840 Pro and Samsung 850 Pro, it jams the boot until I remove the damaged drive. Anybody have any knowledge or any ideas?
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  3. shikima
    Posts : 2
    Windows 7 Pro 64 Bits
       New #2

    I have the same problem, and now in my bios show my ssd with the name 3ckcCkckcCk;!cKcCcKcCcI and I can't re-update it
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  4. Pauly
    Posts : 2,573
    Win7 Ultimate X64
       New #3

    I would contact Samsung for a warranty replacement, if their update software and firmware bricked the drive then I would say the onus is on them to replace it
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  6. TCMuffin
    Posts : 4
    8.1 Pro 64 bit
       New #4

    subsailor416 said:
    I turned on my computer and a message popped up to update my 3 month old Samsung firmware.
    I used Magician 4.5, pushed the button, and it said "failed to update drive with new firmware".
    Oh? When I rebooted later my OS would not boot. I went into the bios and it ID'd the drive as Samsung 3.
    Now I can't boot the drive at all. I burned the ISO of the firmware update but it can NOT find the drive in DOS. If I boot with another drive and the ruined drive together, both Samsung 840 Pro and Samsung 850 Pro, it jams the boot until I remove the damaged drive. Anybody have any knowledge or any ideas?
    Me too...except my SSD was only delivered on 2 February
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  7. TCMuffin
    Posts : 4
    8.1 Pro 64 bit
       New #5

    We have created a FB group to collate Samsung's response...please join us by clicking here
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  8. shikima
    Posts : 2
    Windows 7 Pro 64 Bits
       New #6

    I join us in the facebook group
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  10. AllisterFiend
    Posts : 1
    Windows 7 Pro 64bit
       New #7

    shikima said:
    I have the same problem, and now in my bios show my ssd with the name 3ckcCkckcCk;!cKcCcKcCcI and I can't re-update it

    Exact same thing happened to me.
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  11. ensahs
    Posts : 1
    Windows 7 x64 Ultimate
       New #8

    Error firmware update SSD 850 PRO



    I have the same problem
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  12. dsperber
    Posts : 2,752
    Windows 7 Pro x64 (1), Win7 Pro X64 (2)
       New #9

    Glad I saw this thread. I'm installing a brand new 850 Pro into a new Lenovo M93p which is scheduled to arrive early next week, and I would normally do all vendor-provided updates. If it had been at 01 I certainly would have attempted the upgrade to 02, if available.
    Just to follow this up...

    The 850 Pro which I received already had the 02 firmware in it. So no need to do anything.
    Last edited by dsperber; 08 Mar 2015 at 05:58.
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  13. Squuiid
    Posts : 16
    Windows 7 x64 RTM
       New #10

    Here's a fix folks:
    Samsung 850 Pro SSD Corrupted Firmware Fix: Read first - SSD - Storage
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