How to delete "Unknown Disk 3"

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  1. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #41

    At this point and based on the new information provided by fireberd that he is using the Roland Capture device both on Windows 7 and 8.1, I am inclined to think that that program/device is creating a virtual drive for its operation. Anyway let me wait and see what comes out of ComputerGeek's investigation.:)

    Fireberd did say that he uninstalled the driver for the unknown device. Perhaps we should have asked him to check the driver details and wherefrom those drivers emanated. It may not be the generic Windows drivers but device specific driver installed by the device that could give a clue to the device.
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  2. Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       #42

    jumanji said:
    Perhaps we should have asked him to check the driver details and wherefrom those drivers emanated. It may not be the generic Windows drivers but device specific driver installed by the device that could give a clue to the device.
    tip:
    • All disk drives use the generic MS driver. (It's become standard)
    • Every driver has a .inf file. The inf file for Microsoft's generic disk driver is disk.inf
    • Other clues Fireberd's device is just another generic disk. Look at the registry data Fireberd provided
      • You'll see disk.inf mentioned in several spots among the registry data
      • If you use DevMgr to look at any disk on your machine, you'll see they all have the same Driver key
        Code:
        {4d36e967-e325-11ce-bfc1-08002be10318}
        (The top snapshot below is my Crucial SSD disk) That specific GUID is reserved for the generic MS disk driver. Firebird's registry data shows that same GUID as the driver GUID for his mysterious device
      • It's only the numbers between {} that indicates the driver GUID. The \nnnnn that follow, where nnnn is a different numeric for each device, is a reference to the GUID per device that's using that driver.


    /* EDIT */
    So the device driver wouldn't help (as it's generic). One needs to figure out the parent devices to try and figure where it's coming from
    Attached Thumbnails Attached Thumbnails How to delete "Unknown Disk 3"-2015-03-16_101034.jpg   How to delete "Unknown Disk 3"-2015-03-16_101140.jpg  
    Last edited by ComputerGeek; 16 Mar 2015 at 11:49.
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  3. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #43

    What I was thinking aloud was something like this:

    How to delete "Unknown Disk 3"-16-03-2015-21-37-19.jpg

    Here it is a virtual CDROM drive. Examining each driver file gives the Provider's name, File version etc., etc.,

    In Fireberd's case, do you think Driver File Details for that unknown USB device which in reality seems to be associated with some program/device, is not going to yield some information on the Provider? Or is it going to be only Microsoft as the provider?

    May be Fireberd will be the best person to examine and tell us.:)
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  4. Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       #44

    Ahhh.. Gotcha. Yep. Is certainly worth to check :)
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  5. Posts : 8,135
    Windows 10 64 bit
    Thread Starter
       #45

    Its just the stock Microsoft driver. Its identical to the three other installed drives.
    I posted a screenshot of the Registry listing for this device. I considered deleting the registry entries for this device to see what happens, but the registry won't let me delete it. The Roland Studio-Capture is not the problem. I have the driver for this installed on a Laptop (for on-site recordings) and the USB device does not show up on that system.
    Attached Thumbnails Attached Thumbnails How to delete "Unknown Disk 3"-properties.jpg   How to delete "Unknown Disk 3"-capture.jpg  
    Last edited by fireberd; 16 Mar 2015 at 13:00.
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  6. Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       #46

    Firebird: again, the info i really want to see is the full DevManView report (saved as Tab Delimited Text) Please run it for me so I can have a look :)

    Your snapshots keep showing DevMgr in default view. Have you changed the view and looked for USB Device? (Along the top of DevMgr click View->Device by connection.) It's very possible USB Device will NOT be found under a USB Controller (but still have a look there to double-chec). So expand all the devices and search for it as best as best you can.

    It may not be listed under PCI bus either (if it's virtual), so try a look through all the categories displayed.
    Thanks :)

    /* EDIT */
    You don't want to delete it from the registry. Uninstalling the device as you once did will remove that device entry from registry. HOWEVER, based on your prior post, Windows will still detect it's (probably virtual) presence and re-enumerate it again (re installing those registry entries again). So simply deleting that entry is not the solution IMO
    Last edited by ComputerGeek; 16 Mar 2015 at 21:29.
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  7. Posts : 8,135
    Windows 10 64 bit
    Thread Starter
       #47

    What I'm showing from the Device manager IS the device. Its not a hidden device. What I posted from the DevManView report IS the device. What I listed from the Registry IS the device, linked from the DevManView report. The only unknown is where its coming from.

    I can post the full report, but the device has been located and listed.
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  8. Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       #48

    Fireberd

    You're a seasoned member of this forum. When you ask for a report - do you want the OP to provide the report or have the OP simply tell you the only things they think matter and you never get to see the actual report, itself

    What else can I say? I shouldn't have to explain everything data item I look for and why its important to get an answer. And I don't guarantee I'll even see anything else. You're most welcome to add your own take on the data but I still need to see info i request.

    If you want my help, please provide the information as requested. Otherwise, I'm sure the others will be happy to continue to provide you help
    Last edited by ComputerGeek; 17 Mar 2015 at 06:16.
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  9. Posts : 8,135
    Windows 10 64 bit
    Thread Starter
       #49

    I've given you all the information. Nothing else to give you but you want more so I closed the thread.

    This is my recording studio production system. The device does not interfere with recording operations so I'll leave it as is.
    Last edited by fireberd; 17 Mar 2015 at 07:39.
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  10. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #50

    Thank you.
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