usb 2.0 drive not detected in win7 laptop but show in other computers


  1. gao7857
    Posts : 1
    windows 7
       New #1

    usb 2.0 drive not detected in win7 laptop but show in other computers


    Hi there, So I have a WD essential external disk that connects to my lenovo laptop T61 running win7 via usb 2.0. It was working well and recently I do not see the external disk. I connect the disk to my other laptop and it shows up. So I wonder its the problem with T61. I want the drive to work with this T61 as it now serves as a server for the home so I need the disk connected to it.

    I tried couple things without a fix:
    - Restart: not work
    - Check disk manager: the WD disk is not in it.
    - driver update: WD essential does not have a driver to download from WD website
    - usb compatibility: I do remember my wife installed an logitech camera C910 via usb 3.0, and found it other post that usb 3.0 may affect it. I unplug the usb camera and it does not help. I can try to uninstal the usb 3.0 driver but do not know which one is it from the device manager.

    Please help me with this problem. Thank you!
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  3. Laith
    Posts : 2,781
    Windows 10 Pro x64
       New #2

    Install the latest update from windows update, backup the data on the disk and wipe it. That might fix it.
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