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USB ext HD connected SATA shows as unrecognized USB device. Firmware?
I have a Seagate Free Agent ext HD and USB connector went bad so I removed the drive and connected it bare with SATA. It shows in drive manager and works fine. But in device manager it shows as unrecognized USB device. In Seatools it shows as 2 identical drives. Seagate tech support says it is a firmware issue and can't be fixed. Are they giving me accurate info?