USB 3.0 hardware only running at USB 2 speeds

Page 1 of 5 123 ... LastLast

  1. Posts : 45
    Windows 10 Pro 64bit
       #1

    USB 3.0 hardware only running at USB 2 speeds


    I have been trying for a while to get my USB 3.0 HDD dock to run at USB 3.0 speeds. I returned the Vantec dock I had as I was told it was defective, but this new Syba SY-ENC35026 one does the same. I have reinstalled windows a few times and tried various drivers too.

    Since I have found that nothing plugged into my usb 3.0 ports (tried the ones directly on the motherboard and front panel,) runs at super-speed. My Samsung Note 3 nor a usb 3 stick I have run at the correct speed. UsbTreeView shows all these devices running/connected at Hi-speed (usb 2.)

    Any ideas? I have tried a few drivers from MSI and Intel to no avail and the device manager seems to show all working correctly/3.0 drivers installed, I just can't get them to connect at usb 3.0 speeds For example the WD Black drives I use in the docks only run at 40-45 MB/s and they should be 2x+ that at usb 3.0. I have tried multiple 3.0 cables too. I went so far as to swap motherboards with a Gigabyte one and it was the same so got another MSI and its the same too. Does the same on an old computer with the same Win 7 64 bit downstairs even. I'm pretty stumped now

    Thanks for the help :)
    Last edited by Icarus; 17 Mar 2015 at 22:09.
      My Computer


  2. Posts : 110
    Windows 10 Home x64
       #2

    Do you have all the properly drivers for the USB 3.0 ports installed?

    Here's your motherboard's product page, I presume: MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

    Not speed related, but with my own motherboard the USB 3.0 ports won't work at all until the drivers are installed inside Windows... so I have to move my mouse and keyboard to 2.0 ports until then, but they're not 3.0 devices anyway.

    Suffice it to say, if you have a USB 3.0 device, make sure you have properly installed their drivers.
      My Computer


  3. Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       #3

    Yes, as mentioned I have tried the MSI and Intel drivers. They seem to be installed fine in the Device Manager and working, but just not letting me got usb 3 speeds/connection with anything.
    Attached Thumbnails Attached Thumbnails USB 3.0 hardware only running at USB 2 speeds-usbdm.jpg  
      My Computer


  4. Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       #4

    I have tested speeds with the usb 3 dock and only get 40-45MB/s with any of my WD Black drives (should be 2x+ that.)

    I always get the message about using a usb 3 port for so and so device no matter what port or device I try.
      My Computer


  5. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #5

    If .. as other helper said.. proper drivers are in fact installed.. you have bad hardware.. replace it .
      My Computer


  6. Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       #6

    I have replaced the hdd dock 2x now (tried a Vantec and this Syba) and the motherboard 3x (tried my original MSI Gaming 5, swapped in a GB, then went back to a new MSI) and reinstalled Windows and the drivers many many times as well as a couple usb 3 sticks (I have a new one coming in the next few days.)
      My Computer


  7. Posts : 110
    Windows 10 Home x64
       #7

    And the devices you're using are USB 3.0 devices?

    Have you tried turning off the USB Power Saving Feature in the Power Options?
      My Computer


  8. Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       #8

    Yes, its a Syba usb 3.0 SY-ENC35026 dock with a few WD Blacks, and a couple crappy Lexar usb 3 sticks (I am waiting for my Sandisk Extreme to show up,) and my Samsung Note 3 I have been testing with. I need to pull the extra ssd I have out of my old system and try it with the dock too, but not done that yet (these WD Blacks should be 2x+ this rate I'm getting anyways if running at usb 3.)

    Edit: yes I have disabled power saving functions in the Power Options and Device Manager.
      My Computer


  9. Posts : 110
    Windows 10 Home x64
       #9

    Hmmm. Does the BIOS have any option(s) for enabling or disabled USB 3.0 support?
      My Computer


  10. Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       #10

    This is all that was in it about USB (it is all enabled/default like you see here):
      My Computer


 
Page 1 of 5 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:05.
Find Us