USB 3.0 hardware only running at USB 2 speeds

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  1. JoeW
    Posts : 30
    Windows 7 Ultimate x64
       New #21

    Icarus said:
    JoeW said:
    If your 3.0 drivers are up to date AND your Intel inf drivers are installed and current you have faulty hardware.


    All of it is faulty? I don't buy that.

    If 3.0 drivers only being recognised as 2.0, with ALL drivers installed, then why spend loads of money 'testing' it? I assume you have just bought the board so exercise your rights and send it back. Life's too short.
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  3. Icarus
    Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       New #22

    I bought it last year and have had this issue since. I tried to resolve it by swapping it with a GB board and it does the same, so put in a new MB that's the same model as the original, which does the same too. I also bought Vantec dock that did the same and Vantec said it was faulty so I returned it and got this Syba one which does the same. I have always felt its the drivers, but Intel is saying it's not for some reason.
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  4. Wandering one
    Posts : 259
    Win7 sp1 Pro 64bit / XP sp2 Pro (games only)
       New #23

    I would go to MSI site that Chris2005 gave in post 2, verify it is good for your board, download the USB3 driver file to desktop. Delete the existing driver for the USB3 and replace with the one you downloaded. When I got wifes laptop from MSI I wanted to replace 8 with 7 and was cautioned by a tech at MSI to use their drivers as one direct from maker (such as Nvidia) probably won't work and in his own words "may possibly brick the computer". Obviously they are modded.
    When all is working that Sandisk stick takes a 1G video file in 10 seconds.
    Art.
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  6. Icarus
    Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       New #24

    I have tried those MSI drivers (were the ones I have been using up till the other day when I got into this more to get it fixed, and tried the newer Intel ones.) I've tried older ones as well both from MSI and Intel, done clean installs of the OS etc etc...
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  7. JoeW
    Posts : 30
    Windows 7 Ultimate x64
       New #25

    So in essence you have tried two mobos and a number of 3.0 devices so it's likely a software/driver issue. Do a clean os install and use intels own inf and usb drivers. MSI drivers are more trouble than they're worth IMO.
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  8. Icarus
    Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       New #26

    I have tried that as I mentioned. I am on my 6-7 Windows install since last fall trouble shooting this and crap Nvidia issues. That is why I think there is something wrong with the drivers (Intel or MSI,) but Intel says theirs are working fine...
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  10. JoeW
    Posts : 30
    Windows 7 Ultimate x64
       New #27

    USB 3.0 hardware only running at USB 2 speeds


    When you do a fresh install do you install the inf drivers first?

    Should clarify, the chipset drivers.
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  11. Icarus
    Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       New #28

    Sorry, I not sure what you mean. I install the OS, then the motherboard drivers (which includes the usb.) Do you mean to slipstream or what ever its called into the inital install? If so, I am not sure how to do that with Usb drivers (though has done it with the F6 option for other Intel ones.)
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  12. JoeW
    Posts : 30
    Windows 7 Ultimate x64
       New #29

    No. Intel Chipset Inf drivers are for the chipsets. They connect everything PCI based to the processor including the USB 3.0 controller and graphics port. You shouldn't HAVE to do this but it's good practice to install Intel chipset drivers before any others.
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  13. Icarus
    Posts : 45
    Windows 10 Pro 64bit
    Thread Starter
       New #30

    Yes, I do install motherboard (chipset) drivers first, then usb, then usally sound/video etc last...
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