External Hard Drive missing

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  1. linda661
    Posts : 80
    windows 7
       New #1

    External Hard Drive missing


    So I went to look at my last backup and saw that my external backup drive is no longer listed with "my computer" drives. I've tried a number of things, but cannot get that fixed. It lights up and I can hear it running inside when put up to my ear.

    It a G Tech slim 500GB. I have an HP Pavilion PC running Windows 7

    I'm thinking I just need to buy another and would like some suggestions on something affordable and reliable as I am on a fixed income. I've only had this one maybe a couple of years.

    Also, is it ok to backup to several CD's in the meantime?
    Last edited by linda661; 18 Mar 2015 at 14:09.
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  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #2

    Your drive is probably OK. It may miss a drive letter. Check in Disk Management.

    Forget CDs for backup.
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  4. linda661
    Posts : 80
    windows 7
    Thread Starter
       New #3

    I did check disk management and it was there. I tried giving it a different drive letter, but that didn't help.
    When I look in computer management, it shows drive H, but says no media
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  6. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #4

    Can you post a picture of your disk management.
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  7. linda661
    Posts : 80
    windows 7
    Thread Starter
       New #5

    I don't know how to capture the image.
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  8. linda661
    Posts : 80
    windows 7
    Thread Starter
       New #6

    See if I got the image

    2015-03-18_1357 - tommysgirl's library or the attachment
    Attached Thumbnails Attached Thumbnails External Hard Drive missing-2015-03-18_1357_disk_mgt.png  
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  10. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #7

    There is no H drive. Looks like that drive does not exist at all. It could be a problem with the disk, the cable or the USB port.
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  11. linda661
    Posts : 80
    windows 7
    Thread Starter
       New #8

    Here is the screen that shows the drives on my computer

    2015-03-18_1405 Drive list - tommysgirl's library
    Attached Thumbnails Attached Thumbnails External Hard Drive missing-2015-03-18_1405_drive_list.png  
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  12. linda661
    Posts : 80
    windows 7
    Thread Starter
       New #9

    Why does it even show H drive (disk 2) if there isn't one?

    I have tried other ports and I don't think it would light up if the cable was bad, so I guess the drive has just failed. All my backup files are on there, so it's lousy.

    Can you suggest a better external drive that doesn't cost more than about $60?
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  13. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #10

    linda661 said:
    Here is the screen that shows the drives on my computer

    2015-03-18_1405 Drive list - tommysgirl's library
    Those are no drives, those are folders.
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