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3TB Seagate Expansion drive does disappearing act
I couldve sworn I posted this question over a month ago but I cant find it anywhere. Not surprising, I dont remember where I parked my car. I might have posted it to airheadsЯus.com for all I know. I have several Seagate 3TB STBV3000100 Desktop Expansion drives. I realize this question might be better suited for the Seagate support forums but I get this weird message when i try to login:
Login Error, your attempt using single sign on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information.
I have absolutely no idea what any of that could possibly mean. But that is neither here or there.* Its just that I am becoming desperate and Im hoping the huge wealth of knowledge here in sevenforums might offer some assistance. The drive has been working fine for over a year (just a little longer than the warranty of course). Suddenly it disappears from the drives listed in Win 7 Pro. I have tried switching out the data and power cables and USB ports and tried this on different Win 7 computers. When it powers on the blue activity light comes on as it should and I can hear it spin up Within a couple of minutes, the light goes off and it spins down. During this period Win 7 does not see it at all. Both the data and power ports seems physically stable from what I can tell from simple observation. I have not taken it apart (yet). If anyone could offer any suggestions on what my next step should be I would be extremely appreciative. Thank you!
*I mean no disrespect by posting here instead of Segate. I opened a ticket with them regarding the login error but they have have not responded.