New
#1
New computer randomly restarts or freezes.
Hello!
Got a tip from a friend that this is the place that will solve all my problems!
I bought a new computer in parts for my brother (see spec below) and we instantly had a quite irritating problem. The computer could all of a sudden freeze completely or reboot without a warning or bsod. It could happend both when playing games or just chillin' on the web with one tab open. It could happend anything from twice a day to once every three days.
We have tried overheating the CPU and GPU and that doesn't seem to be the problem. We have updated the chipset, graphics driver and SSD hard drive to its newest drivers. We have also checked device manager for missing drivers.
Each and every time we get the following error when checking logs:
EventID: 41
Task Category: 63
Level: Critical
Keywords: (2)
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2015-03-24T14:13:56.301611800Z
EventRecordID 4643
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
The computer spec is:
AMD Athlon II X4 860K 95W, FM2+
Gigabyte GA-F2A88XM-DS2 mATX
Crucial 8GB (2x4GB) CL9 1600Mhz Ballistix Sport
SSD 120GB OCZ Arc 100
ASUS RADEON R7 260X OC 2GB
Fractal Design Tesla R2 500W 80+ Gold
We really appreciate all help to get a rid of this.
Thank you and have a nice evening.