Device driver software was not successfully installed


  1. brantwood
    Posts : 2
    Windows 7 Professional 64bit
       New #1

    Device driver software was not successfully installed


    My system just recently getting this error message from Windows 7. All my keyboard and mouse are disabled due to this error. I tried all usb ports and once I plug in the device, it displays this error message, then stuck. I can once use my ps2 keyboard to access the windows, but now the windows locks up all my input devices.

    Does anyone experience this before?

    I used Malwarebytes to scan, nothing found.
    I used Xfrot to scan for virus, nothing found.

    Other than re-install the windows, any suggestion?
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  3. D3LL
    Posts : 570
    Windows 7
       New #2

    Have you tried going into the device manager and looking for any yellow marked items? Something similar was seen with Vista as well with usb drives. USB Drive Problems with Vista

    Either right clicking to uninstall followed by a full restart or to have Windows perform an automatic search won't always work. A manual search by selecting the device from the list of devices will often see Windows install the correct generic driver where you end up with "Windows has successfully installed your new hardware" type message.
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  4. comptech
    Posts : 151
    Windows 7 Ultimate 64 bit
       New #3

    We really need to know the make/model of your PC/Motherboard to help you further, In the meantime if you know these details go to the mobo website and download the chipset drivers and reinstall them
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  6. brantwood
    Posts : 2
    Windows 7 Professional 64bit
    Thread Starter
       New #4

    I managed to use PS2 keyboard to boot up the system. I did the uninstall of some exclaimation marks unknown drivers, even the USB receiver driver was uninstalled. I then try to find the driver from the original Asus CD, but no driver can be found. After the reboot, even my ps2 port is locked up.

    Asus MAXIMUS IV Extreme
    i7-2600K
    Kingston HyperX 4x8GB 1600
    Windows 7 Professional 64b
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  7. comptech
    Posts : 151
    Windows 7 Ultimate 64 bit
       New #5

    Try these one,
    Download USB driver for Your mobo from here...USB driver ASUS Maximus iv Extreme
    Hope it helps
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