Keyboard not typing properly--possible driver issue?


  1. Posts : 3
    Windows 7 Home Premium 32bit
       #1

    Keyboard not typing properly--possible driver issue?


    Hey, everyone. I'm having some issues.

    A while ago I upgraded to Windows 7 Home Premium 32bit and found out that I could no longer change the screen brightness. This was my only issue with the upgrade. So, I suffered through, later caught a virus through a bad download, and did a complete system restore, ridding myself of everything and restored my laptop back to Vista. I recently--just a few hours ago--upgraded again to Windows 7, updated my BIOS, and thought everything was peachy--my brightness was fixed!

    However, other things have taken revenge on me. The number keys (not the 'number pad') 1-0 do not work at all--only 7-0 if the number lock function is activated. I've triple-checked and restored my keyboard options to US standard but nothing doing, as well as tested other regional keyboard settings, all with the same result. All of the other keys work except the numbers (and resulting symbols, !, @, #, etc).

    I'm not sure but this may have something to do with it. As well as suffering through numerical madness, I've discovered that a driver I didn't realize I had, GuardedID, is not functioning properly, warning me with every few keystrokes:

    "GuardedID keyboard driver is not responding. More detail on the error is available in the Event Viewer under Manage in the toolbar. GuardedID is now turned Off."

    Not only am I irritated with this message popping up every ten strokes but I'm becoming paranoid. There is no trace of GuardedID on my computer whatsoever--none that I can find. I tried searching online, finding software that I have to purchase but I am assuming that I would have had it 'free' if I hadn't even know I had it. Any kind of help would be amazing.

    Thank you!
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2

    GuardedID is a keylogger protection program. Someone must have installed it on your system: GuardedID® – Next Generation Security - Keylogger Protection, Keystroke Encryption, Anti Keylogger
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    I've still no idea how it ended up there, and I can't uninstall it, or end its process through the task manager at all--I can't find it anywhere on my computer other than when its dialog box appears.
      My Computer


  4. Posts : 654
    Windows 7 Ultimate x64
       #4

    i have seen guardedid come up in threads related to keypresses showing as the numbers 0-9 repeated over and over. This post tells you more Numbers 0-9 repeat when I type anything, login error.
      My Computer


  5. Posts : 5,105
    Windows 7 Professional 64-bit SP1
       #5

    Hi binni12 :)

    Have you tried File Assassin it may find it

    File Assassin
      My Computer


  6. Posts : 3
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    Pusspa - Thank you for that link! The method seems to work so far! Thank you so much!

    Ciara - Also, thank you for that program--I have a feeling it's going to be coming in handy, soon...!
      My Computer


  7. Posts : 1
    Windows 7 Enterprise 64-bit
       #7

    GuardedID and IDVault


    Binni12,
    You wrote, "There is no trace of GuardedID on my computer whatsoever--none that I can find."

    Open "Start" | "Control Panel" | "Programs and features" and you will see a list of programs installed on your computer. If you are getting the warning about the "GuardedID keyboard driver not responding" then "GuardedID" will show in that list. If you did not install GuardedID directly, you might have another product that installs GuardedID. The most likely product is "ID Vault" from "White Sky".

    The problem you describe results from the upgrade of Vista to Windows 7 when ID Vault with GuardedID is installed. The solution is to uninstall ID Vault program (Do not delete your vault) and then reinstall ID Vault program. (ID Vault)

    :)
      My Computer


  8. Posts : 1
    windows 7 ultimate x64
       #8

    hi i need help my keyboard does not function properly some keys are not responding some respond by them self like the backspace button it goes by it self some times and also the number 8 button i need help cause some of my keys dont respond like:
    enter key
    esc key
    letter m key
    period key
    sometimes the back space key
    and the up arrow key (below the delete key )
    and the " or ' key


    pls help me my keyboard is new and my os is windows seven ultimate

    thank you
      My Computer


  9. Posts : 1
    Win 7 64 bit
       #9

    I reinstalled ATKACPI driver and hotkey-related utilities. Actually, I did not even do the download but went into Control Panel to the Programs and Features, to the ATKACPI package and hit "Repair", has same effect as System Restore above but addresses the specific problem reported.
      My Computer


 

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