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Windows 7: USB Devices in Windows 7 Problems (video)

08 Nov 2009   #11
whest

XP, Vista, W7 64bit Home Premium
 
 

Try installing the intel matrix storage manager that could fix it as you dont get proper functinality without it :
You will find it at the intel site - http://downloadcenter.intel.com/default.aspx
Select chipsets - chipset software - intel(R) matrix storage manager - Select Operating System - select W7 (64bit OR 32 bit) - select drivers - select intel(R) matrix storage manager 8.9.0.1023 - download and install.
(make sure you don't download the floppy configuration utility by mistake) - it will show up if you select utilities.


My System SpecsSystem Spec
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08 Nov 2009   #12
whest

XP, Vista, W7 64bit Home Premium
 
 

THanks for the pics in device manager. Its the w7 one now I copied it from another post of mine before the W7 Driver was released.
My System SpecsSystem Spec
08 Nov 2009   #13
Smile

Windows 7 64-bit
 
 

During Installation it cancels giving me this:
My System SpecsSystem Spec
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08 Nov 2009   #14
Adrian

 

good morning smile
Access your bios and see if usb is enabled.
My System SpecsSystem Spec
08 Nov 2009   #15
Smile

Windows 7 64-bit
 
 

Good morning Adrian, Let me have a check
My System SpecsSystem Spec
08 Nov 2009   #16
whest

XP, Vista, W7 64bit Home Premium
 
 

You may need to install the latest intel chipset drivers firstly - set up a restore point firstly - the matrix storage driver may not be supported, but you will get the same error if it isnt - you can find them at the same site. Restore point is just a precaution. Select Intel chipset software installation utility this time - 9.1.1.1019
My System SpecsSystem Spec
08 Nov 2009   #17
Adrian

 

Quote   Quote: Originally Posted by whest View Post
You may need to install the latest intel chipset drivers firstly - set up a restore point firstly - the matrix storage driver may not be supported, but you will get the same error if it isnt - you can find them at the same site. Restore point is just a precaution. Select Intel chipset software installation utility this time - 9.1.1.1019
Excellent advice!
My System SpecsSystem Spec
08 Nov 2009   #18
Smile

Windows 7 64-bit
 
 

Usb is enabled, Whest ill try that thanks mate.
My System SpecsSystem Spec
08 Nov 2009   #19
Smile

Windows 7 64-bit
 
 

Even After Updating the drivers, it still gives me that error...
My System SpecsSystem Spec
08 Nov 2009   #20
whest

XP, Vista, W7 64bit Home Premium
 
 

Ok I checked the site and they arent there so I guess they arent supported - i m just having a look there now to see if there is anything else that maybe related.
My System SpecsSystem Spec
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 USB Devices in Windows 7 Problems (video)




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