New
#1
Unable to copy files off of my external drive
Hello,
I have an external 1TB drive that has some of our family videos that I need to copy off of. I seems drive is about to die soon. I can browse all the files and folders. I can even copy some of the small files. However, if I try to copy anything of decent size or multiple files, it simply does not copy. For example, I tried copying a 4gb video files; it start the copy process with 12mbps speed but after about 3-4 seconds, it simply stopped. You could tell that copy process is still active but nothing is being copied as time to complete starts to increase.
I have ran Crytal Info utility to gather some details (below)
Thank you for any help.
----------------------------------------------------------------------------
CrystalDiskInfo 6.3.2 (C) 2008-2015 hiyohiyo
Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------
OS : Windows Server 2008 R2 Enterprise (Full installation) SP1 [6.1 Build 7601] (x64)
Date : 2015/04/28 14:43:32
-- Controller Map ----------------------------------------------------------
+ Standard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Standard Dual Channel PCI IDE Controller [ATA]
+ ATA Channel 0 (0)
- ATAPI MS-8148C1 ATA Device
- ATA Channel 1 (1)
+ DELL PERC 5/i Adapter RAID Controller [SCSI]
- DELL PERC 5/i Adapter SCSI Disk Device
- DELL PERC 5/i Adapter SCSI Disk Device
- DELL PERC 5/i Adapter SCSI Disk Device
- LSI RAID Virtual Device
-- Disk List ---------------------------------------------------------------
(1) ST5000DM000-1FK178 : 5000.9 GB [3/X/X, sa1] (V=0BC2, P=3312) - st
(2) Hitachi HDS721010CLA332 : 1000.2 GB [4/X/X, jm1] (V=152D, P=2338)
----------------------------------------------------------------------------
(2) Hitachi HDS721010CLA332
----------------------------------------------------------------------------
Enclosure : Hitachi HDS721010CLA332 USB Device (V=152D, P=2338, jm1)
Model : Hitachi HDS721010CLA332
Firmware : JP4OA3EA
Serial Number : JP6930HD14274F
Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2)
Buffer Size : 29999 KB
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 7200 RPM
Interface : USB (Serial ATA)
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : ---- | SATA/300
Power On Hours : 3388 hours
Power On Count : 36 count
Temperature : 33 C (91 F)
Health Status : Caution
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0000h [OFF]
AAM Level : ----
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _58 _58 _16 000017BD1BF1 Read Error Rate
02 _90 _90 _54 000000000356 Throughput Performance
03 121 121 _24 0006013B0138 Spin-Up Time
04 100 100 __0 00000000002B Start/Stop Count
05 _36 _36 __5 0000000000BA Reallocated Sectors Count
07 100 100 _67 000000000000 Seek Error Rate
08 138 138 _20 00000000001F Seek Time Performance
09 100 100 __0 000000000D3C Power-On Hours
0A 100 100 _60 000000000000 Spin Retry Count
0C 100 100 __0 000000000024 Power Cycle Count
C0 100 100 __0 000000000064 Power-off Retract Count
C1 100 100 __0 000000000064 Load/Unload Cycle Count
C2 181 181 __0 003200120021 Temperature
C4 100 100 __0 0000000000BA Reallocation Event Count
C5 __1 __1 __0 000000001670 Current Pending Sector Count
C6 __1 __1 __0 000000003145 Uncorrectable Sector Count
C7 200 200 __0 000000000001 UltraDMA CRC Error Count
-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 4A50 3639 3330 4844 3134 3237 3446
020: 0003 EA5F 0038 4A50 344F 4133 4541 4869 7461 6368
030: 6920 4844 5337 3231 3031 3043 4C41 3333 3220 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0100
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1706 0000 005E 0040
080: 01FC 0029 346B 7D69 4773 3469 BC41 4763 407F 0074
090: 0000 0000 FFFE 0000 0000 0008 00CA 00F9 2710 0000
100: 6DB0 7470 0000 0000 00CA 0000 0000 5A87 5000 CCA3
110: 73CF F15C 0000 0000 0000 0000 0000 0000 0000 4014
120: 4014 0000 0000 0000 0000 0000 0000 0000 0001 000B
130: 00BA 0000 2080 0DF1 FA20 0001 4000 0004 0258 0000
140: 0000 0805 0904 040A 0508 0000 0000 0000 0000 0000
150: 0000 0000 344E 4233 0000 6804 0000 5DBD A1D3 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 CCA5
-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0B 00 3A 3A F1 1B BD 17 00 00 00 02 05
010: 00 5A 5A 56 03 00 00 00 00 00 03 07 00 79 79 38
020: 01 3B 01 06 00 00 04 12 00 64 64 2B 00 00 00 00
030: 00 00 05 33 00 24 24 BA 00 00 00 00 00 00 07 0B
040: 00 64 64 00 00 00 00 00 00 00 08 05 00 8A 8A 1F
050: 00 00 00 00 00 00 09 12 00 64 64 3C 0D 00 00 00
060: 00 00 0A 13 00 64 64 00 00 00 00 00 00 00 0C 32
070: 00 64 64 24 00 00 00 00 00 00 C0 32 00 64 64 64
080: 00 00 00 00 00 00 C1 12 00 64 64 64 00 00 00 00
090: 00 00 C2 02 00 B5 B5 21 00 12 00 32 00 00 C4 32
0A0: 00 64 64 BA 00 00 00 00 00 00 C5 22 00 01 01 70
0B0: 16 00 00 00 00 00 C6 08 00 01 01 45 31 00 00 00
0C0: 00 00 C7 0A 00 C8 C8 01 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 84 00 9F 28 01 5B
170: 03 00 01 00 01 AD 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D5
-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 10 00 00 00 00 00 00 00 00 00 00 02 36
010: 00 00 00 00 00 00 00 00 00 00 03 18 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43
040: 00 00 00 00 00 00 00 00 00 00 08 14 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
080: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
090: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C4 00
0A0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 64