Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HP Photosmart 309g all of a sudden does not print black ink

06 May 2015   #1

W7 64 Ult
HP Photosmart 309g all of a sudden does not print black ink

Hey all. I have a HP Photosmart 309g, that has been working well for a number of years. It sees periodic use, but not much. I have a W7 64-bit Ult. SP1 machine, fully up to date.

Yesterday, I tried to print a doc, which is black ink on white paper. The printer went through it's motions, sounded like it was printing, but spat out a blank page. I know printers don't last forever, but was wondering if anyone had any suggestions before I run out and buy a new one.

I have:

Aligned the printheads
Cleaned the printheads
Tried using a different computer (Vista, where it used to work as well), but have the same result
Printed a test page - there was color, but no black ink at all
Checked ink levels, which are fine

Anything else I can look into? Thanks in advance.

My System SpecsSystem Spec
06 May 2015   #2

win 7 64 bit

Hi did you check to see it the ink was dried up on the cartridge itself or try another ink cartridge?
My System SpecsSystem Spec
06 May 2015   #3
Wandering one

Win7 sp1 Pro 64bit / XP sp2 Pro (games only)

Ink carts don't last forever and you should print at least once a week to keep the printhead clear. I think that all HP carts combine the ink with a new printhead. Suggest you buy a new black cartridge and try that. Be aware that the carts have a best before date so look for a fresh one that will give around one year. Also look on the net for a colour test print to download and print a copy every week if you don't have any other printing to do.
My System SpecsSystem Spec

12 May 2015   #4

W7 64 Ult

Thanks for the replies.

I really didn't think to get new cartridges prior to me posting, as the ones I have installed are only about a month old, and the ink levels were practically maxed out.

I went out and got a new black cartridge - and now it prints just fine. This, after the printer went through a 10-min. initialization process. Now I wonder if the cartridge was the problem, or something funky happened with the printer that the initialization process cleared up. Later on, I will swap the cart for the old one and see what happens.

Thanks again.
My System SpecsSystem Spec
12 May 2015   #5

win 7 64 bit

ok let us know if the other cartrage works
My System SpecsSystem Spec

 HP Photosmart 309g all of a sudden does not print black ink

Thread Tools

Similar help and support threads
Thread Forum
Alternate HP print driver with 'Print Preview' for Photosmart 7520
Help getting & installing a compatable driver for new Photosmart 7520. Need to have 'Print Preview' in Printer Preferences. Newer Photosmart Printers have very few options under Preferences. Have tried drivers for Office Jet 6100 & Deskjet 69800 as suggested in HP forums. Neither has...
HP Photosmart 7760 can't print
Hi all, Need your guidance and expertise please. We just purchased an HP Pavilion P7-1254 PC 64-bit with Windows 7 Home Premium. The existing printer is an HP Photosmart 7760 which was connected to our old computer which ran XP via the LPT1 port. I'm feel extremely computer illiterate at...
Hardware & Devices
Can't seem to remove print device HP Photosmart C-6280
Hi Gang, The below image should give you an idea of my a.) dilemma and b.) frustration (note name of default printer). This is a Home Network printer. Windows 7 in this instance is running wireless on my Dell D-620. It did not like the installation disk for the HP printer, but was able...
Hardware & Devices
HP Photosmart c6150 won't print
I just upgraded to 7 from vista through the hp upgrade program for my new computer and everything works great, however i can't print anything. I have installed the correct driver and I can scan and use every other function of the printer. When i try to print, the job shows up in the queue and...
Hardware & Devices
Photosmart C61002 2sided print accessory Where to find?
HP Photosmart C6100 All-in-One Printer series specifications - HP Small & Medium Business products Apparently there is a option for my printer But, I can`t find the part anywhere. I`d love to find one cheap on ebay. `Paper handling Paper handling optional/input Optional automatic...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:20.
Twitter Facebook Google+