Windows suggests I use a USB3 port for tablet. It IS in a USB3 port..


  1. Posts : 149
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Windows suggests I use a USB3 port for tablet. It IS in a USB3 port..


    The PC I built last year has two USB3 ports for which I've installed the proper drivers. When I connect a tablet to one of these ports, a Windows message pops up telling me the tablet could perform faster if connected to a USB3 port(!!!).

    Can anyone suggest why that is happening? My grateful thanks if you can.
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2

    Do you get that warning each try?

    I remember getting that warning too, once or twice. Simply removing the device and replugging into the same port solved the issue for me.

    Also make sure you are using a USB 3 cable.
      My Computer


  3. Posts : 149
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Each time, yes. The tablet came with it's own cable which doesn't have the 'blue bit'. From what you say, I'm guessing that's the problem.
      My Computer


  4. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #4

    The original cable should be usb3 if it is indeed a usb3 device. Perhaps you can visually cross check the connector with images on the Web. The only usb device I have has a black cable but it has a blue sticker with "usb3 speed" written on it. The usb 3 cords sold in the market are usually blue in Color.

    Did you try the other usb3 port yet?
      My Computer


  5. Posts : 149
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    I've not seen it referred to anywhere as a USB3 device so it probably isn't. Same story in both of my PC's USB3 ports. Never mind, not a big issue. Thank you for your time, much appreciated.
      My Computer


 

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